Creating Network and Business Resiliency by Design, in the New Reality

Recording from the TM Forum Virtual Leadership Summit on 7/1/2020 This summit will discuss how CSPs can leverage their largest datasets, and the predictive power of artificial intelligence (AI) and machine learning (ML), to design-in greater resilience to their network and business. Black swan events like the current pandemic reinforce the necessity of strong resiliency, and we’ll show examples of how CSPs are combining multiple sources of big data to dynamically assign resources, respond to changes, and handle major network planning and improvement projects like 5G. We will also show how improving the business resilience directly impacts other critical facets of the business, including customer churn, and business assurance.