Much of the focus of IoT to date has been on relatively simple projects that generate a return relatively quickly. But more complex projects and more mission-critical projects can be more impactful in terms of process efficiency, value proposition, and industry transformation. In this presentation, Jim will present findings from the analysis of hundreds of IoT case studies, including analyses of different dimensions of complexity and market impact. He will explore two case studies in detail, highlighting how different profiles of complexity drive different profiles of skills required on solution design and implementation teams. Jim will include recommendations for how end users should best approach the opportunities presented by IoT.