How AI is Disrupting the Insurance Industry & Helping Customers Become Healthier

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Presented by

Andy Chun: Regional Director, Technology Innovation Prudential Corporation Asia

About this talk

The insurance industry is quickly being disrupted by AI and its related suite of technologies such as IoT, big data, machine learning, natural language understanding, face recognition, facial analytics, image recognition, chatbots, robotic process automation, etc. AI is powering the digital transformation of the insurance industry, through fully digital frictionless customer experience, more efficient and effective backend processes, as well as innovative products, services, and business models. For life and medical insurers, such as Prudential plc, there are increased use of AI to help customers become and stay healthier through better fitness, dieting, wellness, chronic illness management, as well as AI doctor and telemedicine. This talk explores the AI revolution that is happening now in the insurance industry and benefits it brings to consumers.

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The Industry IoT Consortium is a global, member-supported, organization that promotes the accelerated growth of the Industrial Internet of Things by coordinating ecosystem initiatives to securely connect, control and integrate assets and systems of assets with people, processes and data using common architectures, interoperability and open standards to deliver transformational business and societal outcomes across industries and public infrastructure.