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The role of machine learning and AI in your digital transformation journey

Step beyond the hype and the myths about Artificial Intelligence (AI) and Machine Learning (ML). Join us on this webinar to learn the real world significance of AI for an enterprise. This webinar will take a practical view of how ML can make a difference in your business, illustrating the role it plays in any meaningful digital transformation effort employing AI. The focus will be on the business value this technology can deliver.

Infosys Nia, a comprehensive AI platform, comes equipped with Advanced Machine Learning that works in concert with its other aspects rendering effective digital transformation solutions for an enterprise. Join us to learn how you can embark on your own digital transformation journey.


Guest Speaker:
- Mike Gualtieri, VP, Principal Analyst Serving Application Development & Delivery Professionals, Forrester

Infosys Speaker:
- Sudhir Jha, Senior Vice President, Infosys.
Recorded Mar 8 2018 67 mins
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Presentation preview: The role of machine learning and AI in your digital transformation journey

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    Praveen Kombial - Vice President Global Product Head for Business Applications, EdgeVerve
    COVID-19 is a pandemic that has affected business critical processes across enterprises in the world. From impacting the way we work and the way we provide service to our customers, it has forced us to rethink every business strategy. In these difficult times, it is critical to have a future proof business resilience strategy that can enable them to manage disruptive situations. One of most critical challenges affecting the financial services industry is the impact on debt collection services. Banks and financial institutions will witness an increase in the volume of overdue loans and utility bills in the medium term, creating new business opportunities for debt managers.
    Join us for a session along with our partner EdgeVerve (an Infosys subsidiary), to understand how Artificial Intelligence can help ensure business continuity with a solid debt collection strategy without affecting your customer experience. Hear interesting insights on how Union Bank has leveraged AI to modernize and improve end-to-end customer experience.
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    Join us for a webinar next week to learn the key trends banks like yours will need to scale transformation journeys in 2020.


    Date: 28th January 2020, Tuesday
    Slot 1: 08:00 AM GMT / 04:00 PM SGT / 01:30 PM IST
    Slot 2: 10:30 AM EST / 03:30 PM GMT / 09:00 PM IST
  • Scale Digital - Slot 1: 10 Trends Reshaping Banking in 2020 Recorded: Jan 28 2020 61 mins
    Puneet Chhahira | Rajamaiya | James Buckley
    What does it take for a bank to #ScaleDigital across all the five critical areas: business model, organization, automation, technology, and culture? What will be the key shifts in 2020? What are transformation leaders doing right and what will they change in 2020?

    Join us for a webinar next week to learn the key trends banks like yours will need to scale transformation journeys in 2020.


    Date: 28th January 2020, Tuesday
    Slot 1: 08:00 AM GMT / 04:00 PM SGT / 01:30 PM IST
    Slot 2: 10:30 AM EST / 03:30 PM GMT / 09:00 PM IST
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    According to a new report from the Federal Reserve Bank of New York, credit card delinquency rates hit a seven-year high in the first quarter of 2019. It’s no wonder then that banks and lending organizations are looking to AI to make debt collection smarter and easier.

    Citizens Bank has been using CollectEdge to improve their collections and reduce delinquency rates. Join Nate Spiegel from Citizens Bank in an online webinar where he will be sharing his success story.

    In this webinar, Nate Spiegel – Vice President of Process Improvement and Change Execution at Citizens bank and Ashish Khandelwal – Director of Product Management at EdgeVerve will talk about:

    •The challenges faced by Citizens Bank as a lending organization
    •How Citizens Bank identified CollectEdge as a solution
    •How Citizens Bank implemented CollectEdge, a data-driven intelligent application powered by advanced Machine Learning
    •Lessons learned along the way
    •Results achieved

    Don’t miss out on this. Register now to attend.
  • The role of machine learning and AI in your digital transformation journey Recorded: Mar 8 2018 67 mins
    Infosys NIA
    Step beyond the hype and the myths about Artificial Intelligence (AI) and Machine Learning (ML). Join us on this webinar to learn the real world significance of AI for an enterprise. This webinar will take a practical view of how ML can make a difference in your business, illustrating the role it plays in any meaningful digital transformation effort employing AI. The focus will be on the business value this technology can deliver.

    Infosys Nia, a comprehensive AI platform, comes equipped with Advanced Machine Learning that works in concert with its other aspects rendering effective digital transformation solutions for an enterprise. Join us to learn how you can embark on your own digital transformation journey.


    Guest Speaker:
    - Mike Gualtieri, VP, Principal Analyst Serving Application Development & Delivery Professionals, Forrester

    Infosys Speaker:
    - Sudhir Jha, Senior Vice President, Infosys.
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    One of our clients operates with multiple entities under multiple contracts that govern how business is conducted. They were dealing with extended lead times manually reviewing contracts and handling exceptions. Infosys Nia ingested all contract agreements to create a knowledge model that captured rules, exceptions and resolutions. The model responded to incoming queries and resolved exceptions based on information captured from the labor contracts. A conversational interface provided natural language query into the knowledge models, helping the client reduce lead times, lower costs and improve efficiency.
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    Infosys Nia lets you accurately predict the cost of product development by applying machine learning and advanced text analytics on historic cost data. Understand all factors that influence cost of development accurately. Increase profits, reduce costs and shorten your development cycles by improving employee productivity and eliminating iterations between design and operations.
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    Asset operations and maintenance are critical business processes for many organizations. Watch how Infosys Nia’s machine learning and natural language processing help a Chiller Unit save on costs and improve efficiency. Learn how Nia implementation improved issue resolution times by up to 75% and increased the productivity of maintenance engineers by 50%.
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    Infosys NIA
    Infosys Nia ingests source code, historical incident tickets, and other documentation to build a knowledge model of the source code with mapping across modules. Natural language processing, text analytics and machine learning techniques are applied to perform bug localization, root-cause and impact analysis, and test plan generation.

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    • Amplified staff capabilities
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    • Lowered Average Handle Time
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Transforming enterprises digitally
We help businesses achieve excellence and become truly digital with our banking solutions, business applications and platforms. We simplify processes and enable our customers to stay ahead in their business by adopting Artificial Intelligence (AI), Machine Learning (ML) and Automation with agility.

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