Infosys Nia Use Case: Understanding Contracts

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Infosys NIA

About this talk

One of our clients operates with multiple entities under multiple contracts that govern how business is conducted. They were dealing with extended lead times manually reviewing contracts and handling exceptions. Infosys Nia ingested all contract agreements to create a knowledge model that captured rules, exceptions and resolutions. The model responded to incoming queries and resolved exceptions based on information captured from the labor contracts. A conversational interface provided natural language query into the knowledge models, helping the client reduce lead times, lower costs and improve efficiency.

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We help businesses achieve excellence and become truly digital with our banking solutions, business applications and platforms. We simplify processes and enable our customers to stay ahead in their business by adopting Artificial Intelligence (AI), Machine Learning (ML) and Automation with agility.