Practical approach to ML based debt collection strategy in production

Presented by

Nate Spiegel, VP, Process Improvement & Change Execution, Citizens Bank & Ashish Khandelwal, Associate Director, EdgeVerve

About this talk

According to a new report from the Federal Reserve Bank of New York, credit card delinquency rates hit a seven-year high in the first quarter of 2019. It’s no wonder then that banks and lending organizations are looking to AI to make debt collection smarter and easier. Citizens Bank has been using CollectEdge to improve their collections and reduce delinquency rates. Join Nate Spiegel from Citizens Bank in an online webinar where he will be sharing his success story. In this webinar, Nate Spiegel – Vice President of Process Improvement and Change Execution at Citizens bank and Ashish Khandelwal – Director of Product Management at EdgeVerve will talk about: •The challenges faced by Citizens Bank as a lending organization •How Citizens Bank identified CollectEdge as a solution •How Citizens Bank implemented CollectEdge, a data-driven intelligent application powered by advanced Machine Learning •Lessons learned along the way •Results achieved Don’t miss out on this. Register now to attend.

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We help businesses achieve excellence and become truly digital with our banking solutions, business applications and platforms. We simplify processes and enable our customers to stay ahead in their business by adopting Artificial Intelligence (AI), Machine Learning (ML) and Automation with agility.