Name: Singtel x AWS: Future-proof your business with a virtual contact centre
Start: 2020-06-10T02:00:00Z
End: 2020-06-10T02:00:23.000Z
Location: BrightTALK
Rating: 0

Across the globe, Singtel is focused on delivering innovative and relevant IT enterprise solutions that give businesses the winning edge in a constantly evolving landscape. We provide Network Services,Cyber Security Solutions, Data Centre and Cloud Hosting Services, Unified Communications to enable a seamless experience for your corporation. Coupled with a robust global network IT infrastructure, managed services, and a team of professionals with deep local and regional knowledge, you can focus on growing in Asia faster and more cost-effectively.

With a large proportion of the workforce operating from home, businesses must ensure that communications channels remain open to keep productive. All employees must also be equipped with access to the applications and services they need to perform their jobs well. 

Join us in our webinar to find out more about the network challenges in managing a remote workforce, and the most effective ways to address them.

Learn how Network Intelligence as a Service:
•	Offers end-to-end network and application visibility 
•	Proactively monitor the performance of VPN gateways and detect when VPNs become a bottleneck to user experience 
•	Provides visibility to understand issues that impact user experience

Digital experience for a remote workforce

Operational resiliency is a critical agenda today, with more business leaders tasked to reduce IT operating costs while enabling a remote workforce. As network capabilities are stretched, many organisations are migrating data for essential ERP applications, including SAP workloads, to the cloud. 

AWS Cloud helps enterprises to reduce the complexities and simplify migration, with a focus on speed, agility, security, and consistency. In this webinar series, we invite experts at AWS and the Singtel Group to speak about the key considerations when moving critical workloads to the cloud, and how to get started. 

Learn how running your critical, traditional SAP application on the AWS cloud can enable your organisation to: 
• Achieve a more efficient migration process, with better networking infrastructure, storage, and computing capabilities realised in minutes, rather than weeks or months. 
• Achieve overall business agility and leverage on AWS’ global presence to scale on-demand.
• Increase cost-efficiency with a pay-as-you-go model with no commitment fee.
• Improve reliability, availability, and performance of SAP workloads. 

Register now to hear from the experts on how your organisation can benefit from leveraging critical workloads on AWS cloud. 

Join us at the webinar to qualify for a complimentary cloud assessment via the AWS Well-Architected Framework to assess your cloud architecture to accelerate and optimise your cloud performance to your business’ needs.

Achieve operational resiliency when you run SAP on AWS

Migrating to the cloud requires a change in your security approach. The traditional configuration-based approach is complicated and ineffective for today’s cloud framework and could result in unknown or unmonitored lapses that lead to security violations.

Maintaining security in the cloud is a shared responsibility and understanding that both provider and users have parts to play is key to achieving a capable robust security strategy.

Here’s how your organisation can benefit from a robust cloud security strategy:
•	Leverage on security best practices. 
•	Achieve faster configuration and deployment enabled by strong foundational security capabilities.
•	Achieve a highly secured and controlled environment with an inherited security approach.
•	Reduce compliance burden

Learn from experts on how to close the gaps in your organisation’s security strategy to protect your cloud environment. Sign up now as we speak on how organisations can leverage on a shared responsibility model for a secure cloud environment today, and qualify for a free cloud assessment by Singtel.

Secure your cloud from evolving threats

For distributed enterprises with multi-site operations, IT and networking teams today have to contend with a host of challenges: providing safe access to crucial private data, supporting their distributed workforce and ensuring cloud and application performance amidst growing usage. 

But IT and network teams are getting overloaded as they try their best to manage these increasing demands amidst the global pandemic. How can enterprises ensure secure access to data, whether in the data centre or in the cloud? How can branch operations be kept secure while improving employee performance? What is SD-WAN and how can it help my enterprise achieve these outcomes? 

Whether you have two offices or two hundred, secure network transformation can potentially support your enterprise and your distributed workers to achieve improved customer experience, fortified security and differentiation in a competitive landscape. 

Singtel and Trustwave are partnering with Frost & Sullivan to discuss SD-WAN and secure network transformation, provide concrete next action steps and make key recommendations from real life experiences. Join our special presenters to learn more and download free Frost & Sullivan info-brief guides to Secure SD-WAN and Managed Detection and Response (MDR).

Analysis of secure SD-WAN | Fireside chat: Frost & Sullivan, Singtel & Trustwave

Even as more businesses today adopt a cloud-first practice, the Internet remains vital in ensuring connectivity and customers’ access to your service. Join us in this webinar, led by Gina Chua, Associate Director at Singtel and Ian Waters, Senior Director at Thousandeyes, as we discuss the right connectivity for business continuity and network transformation as well as how that will deliver exceptional digital experiences for your customers. 

Highlights:
•	Experience true Internet visibility through a led demonstration
•	Seek ways to incorporate the cloud and public Internet in a hybrid environment 
•	Sharing of use cases to re-architecture your WAN

[Singtel x ThousandEyes] Why Cloud-first, not Internet-first?

Ships are increasingly relying on digitisation and automation by adopting integrated systems onboard. With increased interconnectivity, all aspects of ships’ operations are more vulnerable to cyber- attacks. To mitigate the risk posed to these systems, cyber risk management is essential for data protection and prevention of malicious attacks.

Cyber Security Webinar for Maritime: 6 Effective Ways to Secure Your Ships

Organisations are in a race to become agile, according to McKinsey. They want to be nimbler, improve their customer experience, and be quicker to market in today’s fast-changing business environment. 

But enterprises are struggling with traditional challenges such as end-of-life (EOL) infrastructure and on-premises enterprise platforms. Shifting critical enterprise workloads to the cloud can enable greater agility and kick start their cloud and digital transformation efforts.

Learn why you should be running your SAP on AWS:
•	Drive new levels of business agility 
•	Reduce total cost of ownership
•	Improve reliability, availability, and performance of SAP workloads
•	Certified cloud environment for SAP

Plan and initiate your enterprise cloud journey with Singtel. Watch now

Unleash the full potential of your SAP Systems on AWS

Now that remote working is set to be the norm, you need to be able to innovate anywhere. With the cloud, organisations can achieve critical workforce agility and transformation. Yet, the complexity of moving Windows and SQL servers could mean years before cloud investments come to fruition.

When asked about migration plans for Windows workloads, enterprise customers were 30%* more likely to choose Azure. With Singtel, Azure equips you with the right tools and expertise for a quick, simple and low-impact migration to the cloud – where you can enjoy a seamless hybrid cloud experience.

Curious about how Windows workloads on Azure would benefit your organisation? Learn more at the Singtel x Modernise Windows Workloads webinar about:

•	Why Microsoft Azure is perfectly optimised for Windows workloads
•	How Azure enables the best hybrid cloud experience across on-premises, cloud and edge
•	How Singtel x Azure expertise and cloud-native tools help you transition effortlessly
 
Don’t hesitate to propel your workforce into the future. Register to secure your slot. 

*https://azure.microsoft.com/en-us/blog/run-windows-server-and-sql-server-workloads-seamlessly-across-your-hybrid-environments/

Seamless workload modernisation for an agile workforce with Azure

In times of disasters, the need for reliable and robust connectivity is crucial for business operations and emergency relief efforts.

Today, many enterprises are searching for ways to protect their businesses in case of a disaster; be it network outages or natural disasters such as typhoon or earthquakes. These interruptions can bring about significant costs and loss of productivity which can overwhelm unprepared businesses.  At the heart of humanitarian response, stable communications network becomes a vital means of life-saving efforts and critical decision making, without which no massive or significant rescues can take place.

Unfortunately, the terrestrial infrastructure which would normally enable these communications is often completely destroyed, leaving people disconnect from the rest of the world and without access to essential communication services.

In situations like these, satellite is the key to getting communications services back up and running. 
Join us in this complimentary live webinar as our satellite disaster recovery experts from Singtel and Inmarsat share with you on the:
•	Insights into the trends and statistics of disasters around the world
•	Significant impact to businesses and communities 
•	Unique attributes of satellite communication and its proven value
•	Options for a better prepared future
•	Real-life examples of successful case studies

Ensuring reliable satellite connectivity during disasters and outages

As at April 2020, 48%* of enterprises are noted to have their workloads in public clouds and an additional 9% will move to public clouds within the next 12 months. Organisations are opening the windows for business opportunities by migrating their workloads to cloud – achieving a modern workplace that powers for greater business mobility and productivity. 

Here’s why organisations are migrating critical Windows workloads to AWS: 
• Greater reliability – AWS has an extensive global presence in multiple regions.
• Cost-efficient – comprehensive and pay-as-you-go pricing models can help organisations save up to 90% of Windows compute costs. 
• A secure workplace – a managed, compliant, and secure cloud provider like AWS enables businesses to perform in a secure platform. 

Learn more from the experts at Singtel and AWS on how your organisation can scale by migrating into the workplace of today.

*https://www.statista.com/statistics/817316/worldwide-enterprise-workloads-by-cloud-type/

How ready are you to migrate workloads to the cloud?

In today’s remote working reality, there is a real need to manage security and compliance risks in enabling multiple end-user devices. Cloud desktop solutions must also keep your data safe even if devices get lost or stolen, or connect to unsecure networks. They must also comply with varying laws and regulations around the world. 

Amazon Workspaces is a managed Desktop-as-a-Service that helps you fulfil flexible workstyles while improving your security posture. 

At the joint Singtel x AWS webinar, hear more about how we:

• Simplify desktop delivery by cutting desktop lifecycle management tasks
• Keep your data secure
• Integrate with your existing tools to ensure secure access and Multi-Factor Authentication support 
• Keep devices compliant and secured, wherever they are deployed.

Singtel x Amazon Workspaces: Work remotely, work securely.

As professionals, we strive to future-proof our organisations to work more efficiently and productively. In particular, remote workplaces are jumping out as the modern workplaces of the future, with 74%* of CFOs reported to have the intention to make the big switch. 

Customer-centric business can greatly benefit from shifting its legacy structure to a virtual contact centre. On top of being operationally ready ‘virtually’ anywhere, it boasts as a solution to meet organisational and consumer needs – here’s why you need to get in on this: 

•	Simple set up, ready within minutes
•	Cost-efficient with a pay-as-you-go model
•	Greater scalability, flexibility and agility to meet with demands 

Singtel has partnered with AWS to help you securely achieve a fully operational virtual contact centre within minutes, bringing you a productive and efficient workplace of the future.

*Gartner, Press Release, CFO Survey, Arlington, VA, April 2, 2020

Singtel x AWS: Future-proof your business with a virtual contact centre

virtual contact centre

cloud-based contact centre

Amazon

Cloud Applications

Cloud

Singtel

Cloud Adoption

Cloud computing has exploded over the past few years, delivering a previously unimagined level of workplace mobility and flexibility. The cloud computing community on BrightTALK is made up of thousands of engaged professionals learning from the latest cloud computing research and resources. Join the community to expand your cloud computing knowledge and have your questions answered in live sessions with industry experts and vendor representatives.

Cloud Computing

The IT security community on BrightTALK is composed of more than 200,000 IT security professionals trading relevant information on software assurance, network security and mobile security. Join the conversation by watching on-demand and live information security webinars and asking questions of experts and industry leaders.

IT Security

Network infrastructure professionals understand that a reliable and secure infrastructure is crucial to enabling business execution. Join the network infrastructure community to interact with thousands of IT professionals. Browse hundreds of on-demand and live webinars and videos to learn about the latest trends in network computing, SDN, WAN optimization and more.

Network Infrastructure

As an IT professional, many of the problems you face are multifaceted, complex and don’t lend themselves to simple solutions. The information technology community features useful and free information technology resources. Join to browse thousands of videos and webinars on ITIL best practices, IT security strategy and more presented by leading CTOs, CIOs and other technology experts.

Singtel x AWS: Future-proof your business with a virtual contact centre

Presented by

About this talk

More from this channel