Contracts, SLAs and Cloud Security – The Weak Link?

Presented by

Jeffrey Ritter, Ritter Academy; Timothy Lynam, CISSP, Sr. Mgr, eBay; Michael Webb, CTO, SmartVault, Richard Costello, Capella

About this talk

The dirty secret in contracting for cloud-based services is that the commercial contract between the client and provider can be a weak link in the overall enterprise security program. Recent headlines illustrate that the contract can be invaluable . . . or worthless . . . when an adverse security event occurs. How can security professionals be more successful in mitigating the risks contracts and SLAs can bring? How do practitioners go about building an effective collaboration with business, IT, and legal professionals within the organization? The contract needs to be a tool for truly managing the cloud services, and not just a weapon for the lawyers if things go bad. Join (ISC)2, Capella University andThe Ritter Academy for our ThinkTank Roundtable on July 7, 2011 at 12:00pm Noon Eastern time for an examination of these issues and a discussion on how to best handle contracts and SLAs.

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