Counting the Cost of Poor Communication in a Crisis
In today’s interconnected world, communication, whether it is electronic, verbal or written, has the power to create opportunities for an organisation or to be a serious threat and cause unrecoverable harm.
This impact is heightened in a crisis and your organisation needs to proactively prepare for these events and have a well-oiled approach and plan. In this webinar we will look at local and international examples of communications (good and bad) and the affect it has on the organisations share price and then we will offer some tips on steps you can take to be fully prepared to get your message out successfully.
RecordedMar 18 201447 mins
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The frequency of cyber-attacks continues to increase at an unparalleled pace. By attacking the most vulnerable value chains of organizations, they result in information confidentiality & integrity breaches, discontinuity of business activities and huge damages. Once considered predominantly as a technological issue, the risks related to the information systems are now evaluated within the Enterprise Risk Management scope. On the other hand, traditionally, Business Continuity Management (BCM) is mostly treated as a domain separate from Information System Security Management (ISSM). With the rapid explosion of cyber threats, the alignment between BCM and ISSM is now becoming a must, in order to provide management with a holistic view and enabling them to implement organizations where the teams closely interact with each other.
It goes without saying that the organizational part of security and BCM is the key for a successful implementation, yet the information system (IS) part needs to also be addressed in an efficient way. Various standards and frameworks exist to help organizations implementing a BCM, but they lack a strong link with the governance, architecture and security of the IS. In this webinar we will introduce very briefly an innovative approach and describe the first steps for the linkage between the two worlds, enabling an efficient implementation of BC based on an architectured and secured IS.
Patrick Roberts is a Director of Cambridge Risk Solutions Ltd and has been an MBCI since 2007. In this webinar he looks back at some of his CPD activities over the last ten years, ranging from courses and conferences to books and journals. Although CPD within the BCI is now much more structured, and many more courses are available; he argues that some of the avenues that he has pursued may still be of value to future generations of business continuity practitioners.
Increasing business continuity awareness often focuses on posters and newsletter campaigns, and ensuring that staff know where the policy and plans are kept. However, ISO 22301 requires that awareness includes staff understanding ‘their contribution to the effectiveness of the BCMS’, not just the plan. This presentation will consider a broader approach to awareness within an organisation, considering approaches to make all aspects of a BCMS second nature, and an integral part of business as usual.
Exercising is vital in order to keep your continuity plan and staff up-to date.
We will talk more about why it is important to exercise and what the useful prerequisite are to exercise.
There are several types of exercises and I will high light some of them and how to conduct an exercise.
The 2016 BCI Horizon Scan, supported by important studies such as the 2016 Allianz Risk Barometer, the World Economic Forum Global Risks Report and the BCI Supply Chain Resilience Report paint a picture of increasing and ever evolving threats to our organizations and the world we live in.
This webinar explores those threats and trends and provides conclusions and key takeaways that shape how we all, as business continuity professionals, need to adjust our focus and initiatives to prepare and respond to the evolving environment we all live in.
Join Brian Zawada and 20/20 white paper Author John Jackson for a compelling look at how our roles will change in the years ahead.
Patrick Alcantara DBCI (The BCI) & Sonny Sehgal (Transputec)
The results of the 2016 Cyber Resilience Survey confirm much of what we already suspected about the changing nature of the cyber threat and the way that cyber criminals have found new ways past corporate perimeter security. The increased difficulty of breaching perimeter security and the increased human resources available to cyber criminals has combined to produce a new point of attack. This is focused on the weakest link in the corporate security chain, which is now human beings rather than technology. The research shows clearly that phishing and social engineering is now the single top cause of cyber disruption, with over 60% of companies reporting being hit by such an incident over the past 12 months.
In this webinar, we will be looking at some of the findings from the study, and discussing what actions organizations can take to help improve their cyber resilience.
Most businesses have near zero tolerance for service outages and disruptions, regardless of the cause. How do Business Continuity professionals demonstrate a positive ROI for applications while meeting always-on expectations? In an operationally always-on world, business communications must be real-time with rapid response to outages to keep your business running. To achieve this level of Operational Resiliency, you must implement automated communications that eliminate breakdown during a crisis event or disruption. Join this webinar to learn about the latest technologies that you can use today to automate communications for real-time incident and crisis management, regardless of the channel. Are you ready to respond to your next disruption?
There are crises and then there are reputation train wrecks. In the former, your organisation is thrown into a period of chaos that may last days, weeks or months. Stakes and costs are high, but by quickly demonstrating ownership, integrity, genuine stakeholder concern and swift action, your chance of recovering and even enhancing your organisation’s reputation is strong. Think Johnson and Johnson’s Tylenol crisis.
In the latter on the other hand, slow response, lack of responsibility, blame and insensitivity to stakeholders’ perceptions will quickly propel your organisation into a reputation train wreck that may damage and possibly destroy it forever. Think BP, Volkswagen and FIFA.
Indeed bad management and communication can turn a crisis into a reputation train wreck and only principled-based organisations with effective crisis leadership and preparedness can weather the storm and even emerge from it stronger. In this webinar, you will:
- Gain some fundamental best practice insight on how prepare for crises and prevent a reputation train wreck
- Learn real-world response strategies to protect your credibility and retain stakeholder trust even in the most adverse circumstances
Due to the recent economic climate, never before have we witnessed the current level of pressure on businesses to protect customers, employees and the business, covering all sides of the organization to make it more resilient. In general, the motivational factor for preventing loss of business assets and ability to operate is financial, and requires that you improve your business not just protect it.
Many companies struggle and over spend because they decide to throw money and resources at the problem and treat each area of the business as a silo. By taking this approach, the opportunity for an incident is very high and usually does happen. The opportunity for organizations is to recognize a single integrated approach that will address all areas.
Your BCMS investment should not be a standalone document or simply a cost to your operations. Instead, a strong BCMS supports business operational value.
You can show an immediate ROI when resiliency and reliability are weaved throughout the design of a system or process instead of adding a business continuity plan as solely a disaster element. In this webinar, John DiMaria AMBCI will discuss multipurpose solutions that increase both reliability and functionality that not only protect your business but improve it.
The theme for Business Continuity Awareness Week 2016 is return on investment, a theme design to highlight the value of business continuity. During the week, Business Continuity Institute will be publishing a new paper highlighting what some of those returns are. These are returns that go beyond the obvious benefit of BC when disaster occurs, but rather they are returns that do not require the activation of the BC plan. Join Patrick Alcantara DBCI and Andrew Scott CBCI as they present some of the findings from this research.
Predictions show that there will be almost 21 billion connected devices by the end of 2020. The need to deliver 24/7 access to data and applications has never been more critical. Companies want to ensure business continuity and thus cope with the new demands of their customers and employees to remain competitive today. Organizations must innovate by quickly providing IT services for their teams, enhancing security and control, reducing operating costs and increasing flexibility. To meet these parameters, companies are implementing highly virtualized modern data centers by investing in modern technologies such as virtualization, storage and the Cloud.
Efficiencies and reduced investment costs associated with business continuity are typically measured, and measurable, during and after an incident. However significant efficiencies in time, money and resource can be gained at the outset by adopting an approach that focuses on what is really critical, optimises existing capabilities and facilitates collaboration across different risk management disciplines. During this webinar, we will aim to show how a strategic, risk-based approach to Business Continuity can create efficiencies for the organisation both in terms of time and financial investment.
There is a saying that "the cobbler's children are the last to get shoes". As BCM professionals we ensure that other business functions continue to have the tools to do their jobs whilst we go without. Yet failures in resilience cost organisations dearly – both in direct costs and as the result of reputational impact. But with increasingly complex and integrated systems, monitoring of risk mitigation and response can be costly. Incidents affecting business and IT operations are daily occurrences, often escalating into critical events, without proper management and communications. How can we improve efficiency and provision whilst staying within financial constraints? This webinar, explores these topics.
A resilient organization is adaptive, agile and robust – harnessing experience and embracing opportunity to pass the test of time. Does your business continuity strategy support you in achieving this? David Hitchen will look at the initial value from implementing business continuity - and explore the longer term benefits of a strategy that supports your organization in being truly resilient.
Risk and business continuity management are often regarded as 'grudge' compliance purchases or appointments – there are many truths in this negative feeling and perception for a lot of organisations. This presentation will look at how we should approach risk and business continuity management to ensure it adds to the overall business resilience of our organisations and will unpack the value of resiliency.
Business continuity professionals often face the challenge of demonstrating the value of business continuity in their organisation. Join our panel of BC professionals and subject matter experts as they discuss how a unified critical communications platform can derive additional value. This webinar will cover topics such as crisis event management, unplanned IT outages, business communications, information and physical security, data breaches and more. It will also demonstrate how these activities can raise the profile of the business continuity team.
In this webinar, Jon Mitchell of ClearView Continuity will look at some of the typical challenges with evidencing tangible return on investment for business continuity and look at the ClearView ROI tool, which has been used successfully with a number of clients to formulate a business case for BCM software.
Kathleen Lucey FBCI (Montague Risk Management) & Rob Burton (PreparedEx)
How do you design a tabletop exercise and what benefit do they provide your organization? In this webinar you will learn how to set proper objectives for what you are trying to achieve, develop a realistic storyline and then host an effective exercise to ensure that your business continuity programme is fit for purpose.
Business Continuity Management insourcing does seem to many organisations as more advantageous and many do believe insourcing will also provide them with a cost saving. There are, however, some significant pitfalls as well as many unquantified costs over the long term. This webinar will cover the pitfalls that many organisations do not take into consideration when insourcing BCM.
The Business Continuity Institute (BCI) was established in 1994 to enable individual members to obtain guidance and support from fellow business continuity practitioners. The BCI currently has over 7,000 members in more than 100 countries.
Cybersecurity has jumped to the top of companies’ risk agenda after a number of high profile data breaches, and other hacks. In an increasingly digitized world, where data resides in the cloud, on mobiles and Internet of Things enabling multitude of connected devices, the threat vectors are multiplying, threatening the firms’ operations and future financial stability.
Organizations with the ability to view cybersecurity breaches as a risk, with associated probabilities and impacts, can strike the right balance between resilience and protection. By bringing together leadership and capabilities across fraud, IT, cybersecurity and operational risk, organizations can connect the dots and manage their GRC program more effectively. Organizations need to employ a proactive approach to review their existing risk management processes, roles and responsibilities with respect to cybersecurity to re-align them into an overall ERM strategy with boardroom backing.
Attend this panel webinar, as we discuss these issues and address ways to develop an evolving GRC program to cope with the growing threat landscape.
Over a decade ago, API-accessible key/value-based storage was introduced as a service by Amazon and as software by Caringo. Amazon’s service-based approach matured quickly, while the general storage market slowly adopted the API approach. The on-premise market demanded a traditional file interface, leading to various “gateway” products. However, for the majority of use cases, the logical file gateway architecture is flawed. Is it time for file to evolve with object? This webinar examines the past decade in file interface gateways and the needs of the market versus what is available.
Want faster time to deployment? Need to quickly scale your applications? Microsoft can help.
Microsoft offers a comprehensive set of container technologies for scalable, high availability, and agile release cadence. Join us for an overview of how containers can improve your organization's application development lifecycle. The session will leverage real world examples and highlight Docker.
Watch this webcast to understand:
•The beneficial impact of adopting container technology
•Installation, security, design considerations and deployment operations followed by a quick tour of the Docker platform
•How container technology positively impacts operations
Sign up now to save your space for the live event, or to receive notification when this webcast is available on-demand.
On the surface, ClearCase and Git seem like polar opposites, yet setting architecture aside, they have interesting similarities. A deeper understanding of ClearCase and Git will ease the migration planning process.
Register for this webinar to learn:
- How Git and ClearCase differ and how they support some of the same development models
- Options for moving data into Git with low technical risk
- How ClearCase MultiSite, ClearCase UCM, and ClearQuest fit into the picture
- ...and more!
Today's expectations of security executives is to do more with less: provide tighter security with less resources for a dynamic, hybrid, complex IT environment.
As an existing Tufin customer, you can turn the Tufin Orchestration Suite from a management tool into a strategic infrastructure.
Join us for the second webinar in our Executive Webinar Series: "Cut Audit Prep and Tighten Security with Continuous Compliance" and learn how you can maximize your Tufin investment to:
•Cut audit preparations by enforcing continuous compliance across the hybrid network
•Tighten security posture with a unified zone-based security policy
•Maximize agility AND policy compliance with proactive risk analysis
Reserve your seat now!
We look forward to you joining us.
The costs of running VMWare have risen to unmaintainable levels for companies that are looking to expand and scale operations. The ESX Tax over burdens IT budgets, hindering their ability to scale and manage OPEX. In this webcast, we will show IT managers how Microsoft Hyper- V and Storage Spaces can be a game changer for their organization, providing a cost effective, stable and easy to manage virtualization platform. LifeStore Bank will tell you how they transitioned from an infrastructure based on VMWare ESX and EMC VNXe to Microsoft Hyper-V and DataON Storage's Cluster-In-Box (CIB) storage to scale their capabilities, optimize service level agreements and lower the cost of running virtual environments by 1.5X
Howard Lo, VP of Sales, Dataon Storage
Aidan Finn – Microsoft MVP
Josh Rountree – IT Manager, LifeStore Bank
Kris Menon - Business Development Manager, HSGT
Shaun Walsh – Managing Partner, G2M Communications
NFS has been the “go to” file system for large data stores but there is a new offering on the horizon...Object Storage. To help ease the transition, many Object Storage vendors have provided a gateway that allows their systems to look like NFS servers. The problem is that most of these implementations are very limiting and often create more problems than they fix. In this webinar Storage Switzerland and Caringo will discuss why object storage systems are the heir apparent to NFS servers and how to make that transition without the typical roadblocks that NFS gateways create.