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Supply Chain Resilience: is it getting better?

The BCI and its partners have been conducting research into supply chain resilience for more than four years. This presentation will consider the leading causes of disruption, their financial cost, the trend for disruption, the impact of disruption along with some examples, and steps that companies can take to build resilience in the supply chain.
Recorded Mar 22 2013 43 mins
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Presented by
Lee Glendon CBCI, Head of Research & Advocacy, BCI
Presentation preview: Supply Chain Resilience:  is it getting better?

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  • Latest trends revealed: The 2016 BCI Emergency Communications Report Recorded: Jan 17 2017 59 mins
    Owen Miles (Everbridge) & Patrick Alcantara DBCI (BCI)
    The Business Continuity Institute (BCI) has just published its latest research project, The Emergency Communications Report. The annual report surveyed over 600 industry professionals, reviewing emergency communications and security incident response plans for organizations around the world. This year’s findings revealed that global businesses are increasingly aware that true business resiliency is a company-wide initiative that involves taking accountability for the safety of all staff—whether they are located in the office, at home or on the road. Respondents indicated that a diversity of departments, including business continuity, IT, security, facilities, HR and more had a stake in the management, planning and enforcement of their organization’s emergency communications plans, but that an opportunity exists to optimize these processes to account for a global, mobile workforce, as well as the increased complexity and frequency of critical events and physical security incidents.

    Join Owen Miles, Managing Consultant from Everbridge, and Patrick Alcantara DBCI, Senior Research Associate at the BCI and the author of the report, for an engaging webinar that will discuss the research findings and share additional best practices for critical communications.
  • Latest trends revealed: Business in blockchain Recorded: Jan 7 2017 60 mins
    Pradeep Prasad
    Despite many business and technology innovations, business frictions still exist. Key business frictions drive delays, costs and risks.
    In this presentation, we examine the dimensions of business friction and attributes of blockchains that can break the status quo. Blockchains can vaporize business frictions, redefining the structure of future business networks and creating new opportunities for business transformation
    As this transformation unfolds, three things will change: a new science of organizational management, the tightening of trust and a new nexus for value exchange will emerge

    And finally, as companies seize the opportunity available to them, businesses can take few steps to best extract value from blockchains. And as the risk of doing business reduces, as the risk of formal financial reporting reduces, Business Continuity and Resilience is assured. Disaster Recovery becomes key to ensuring Blockchain delivers on its promise.

    Join Veteran Commander Pradeep Prasad, Chairman of BCI Bengaluru Forum for an engaging webinar that will demystify Blockchain for the audience.
  • Supply Chain Risk never sleeps, do you? Recorded: Nov 16 2016 60 mins
    Nick Wildgoose and Tim Astley (Zurich Insurance Group)
    In this session, Nick Wildgoose Global Supply Chain Product Leader and Tim Astley Regional Practice Leader Strategic Risk & Business Resilience will summarise the key points from the latest BCI Supply Chain Resilience Survey and talk about a number of key actions that can be taken improve the risk picture. These will include:

    - How do you approach getting Executive support for a supply chain risk program
    - The importance of having a comprehensive approach to supply chain risk management
    - The increasing role of technology and big data in understanding supply chain risk
  • Making to the jump to risk management Recorded: Sep 28 2016 64 mins
    Jeff Blackmon FBCI
    There has always been change in our profession. We originally started by implementing disaster recovery programmes. Soon after that, the businesses realized that the people aspect of recovery was needed as well. The results were the beginning of business continuity programmes. DR and BC have worked together almost two decades now with great success. We are now at a major transformation point again. Business continuity is now sharing more information and interacting more with security and compliance groups.

    This session will go over what most of us already have in place, what we will need to add, and how all three groups interface together to provide a new resilience program for your environment. The goal of this session is to show the interactions between risk management, business continuity, security and compliance that form the components of a resilience programme.
  • Decision making under pressure Recorded: Sep 27 2016 46 mins
    Paul Breed MBCI
    Business continuity can be a high pressured role at times, with many decisions having to be made under that pressure. It is important to be able to manage it effectively and so ensure the right decision is taken, whatever the circumstances. In this webinar, Paul Breed MCBI presents a decision making model which includes:

    Information - (Fact, Assumption, Gaps - urgency)
    Threat and Risk Assessment - based on Identity, Capability, Intention
    Development of a Working Strategy - that dovetails the Threat and Risk Assessment
    Options - ideally from a predetermined tactical menu that reduces time critical decision making
    Action - based on the agreed option together with contingencies
    Review - constantly review the decision especially when new information comes to light
  • Business continuity requires a security architecture to reduce risk and cost Recorded: Sep 26 2016 46 mins
    Jeff Primus AMBCI (Actagis)
    The frequency of cyber-attacks continues to increase at an unparalleled pace. By attacking the most vulnerable value chains of organizations, they result in information confidentiality & integrity breaches, discontinuity of business activities and huge damages. Once considered predominantly as a technological issue, the risks related to the information systems are now evaluated within the Enterprise Risk Management scope. On the other hand, traditionally, Business Continuity Management (BCM) is mostly treated as a domain separate from Information System Security Management (ISSM). With the rapid explosion of cyber threats, the alignment between BCM and ISSM is now becoming a must, in order to provide management with a holistic view and enabling them to implement organizations where the teams closely interact with each other.

    It goes without saying that the organizational part of security and BCM is the key for a successful implementation, yet the information system (IS) part needs to also be addressed in an efficient way. Various standards and frameworks exist to help organizations implementing a BCM, but they lack a strong link with the governance, architecture and security of the IS. In this webinar we will introduce very briefly an innovative approach and describe the first steps for the linkage between the two worlds, enabling an efficient implementation of BC based on an architectured and secured IS.
  • ISO 22301 – Les bénéfices pour les organisations et les professionnels Recorded: Sep 23 2016 52 mins
    Marie-Hélène Primeau MBCI
    Ce webinaire présentera les bénéfices pour les organisation de s’aligner sur la norme ISO 22301 et de la certification à la norme ainsi que les bénéfices pour les individus de connaître la ISO 22301. Le webinaire présentera également la formation offerte par le BCI pour améliorer sa connaissance de cette norme et comment avoir une approche étapiste en vue de certifier une organisation en utilisant l’outil d’auto-évaluation. Ces formation et outil ont été développés par ICOR, le International Consortium for Organizational Resilience.

    Marie-Hélène Primeau est formatrice pour le BCI et enseigne les cours ISO 22301 Lead Auditor. Sa firme, Premier Continuum, a aussi intégré l’outil d’auto-évaluation ISO 22301, développé par ICOR, dans son logiciel de continuité ParaSolution et le distribue sous licence.
  • ISO 22301 – benefits and 'how-to' for organizations and professionals Recorded: Sep 22 2016 35 mins
    Marie-Hélène Primeau MBCI
    This webinar will present the benefits of aligning to the ISO 22301 standard and of the certification to the Standard for an organization as well as the benefits for individuals to be knowledgeable on the ISO 22301. It will also present the training course offered by the BCI to improve knowledge of this Standard and a staged approach to certification with the self-assessment tool. The training and tool were developed by ICOR, the International Consortium for Organizational Resilience.

    Marie-Hélène Primeau is a BCI instructor and teaches the ISO 22301 Lead Auditor Course. Her organization, Premier Continuum, has also integrated ICOR ISO 22301 Self-Assessment Tool in its BCM Software ParaSolution and distributes it under license.
  • CPD – making it up as I went along Recorded: Sep 21 2016 41 mins
    Patrick Roberts MBCI
    Patrick Roberts is a Director of Cambridge Risk Solutions Ltd and has been an MBCI since 2007. In this webinar he looks back at some of his CPD activities over the last ten years, ranging from courses and conferences to books and journals. Although CPD within the BCI is now much more structured, and many more courses are available; he argues that some of the avenues that he has pursued may still be of value to future generations of business continuity practitioners.
  • Business continuity awareness: Lessons from potty training Recorded: Sep 20 2016 37 mins
    Helen Molyneux MBCI
    Increasing business continuity awareness often focuses on posters and newsletter campaigns, and ensuring that staff know where the policy and plans are kept. However, ISO 22301 requires that awareness includes staff understanding ‘their contribution to the effectiveness of the BCMS’, not just the plan. This presentation will consider a broader approach to awareness within an organisation, considering approaches to make all aspects of a BCMS second nature, and an integral part of business as usual.
  • Horizon scanning – predicting future risks Recorded: Sep 19 2016 48 mins
    James McAlister FBCI
    Effective organizational resilience depends upon the ability of senior management teams to predict and therefore adapt to rapidly changing external threats. The lead time once enjoyed by decision makers to analyse and respond is ever decreasing. Traditional planning methods, do not allow leaders to anticipate global challenges as they generally focus inwards and rely on historical data.

    The presentation provides some basic advice on how you could use horizon scanning methodology to help predict future risks to your organization.
  • Integrating the 'pieces' of incident management in your organization Recorded: Sep 15 2016 55 mins
    Kathleen Lucey FBCI
    How we got to where we are, and what you need now to manage your recovery from all kinds of incidents, including cyber attacks. It's not the same old business continuity or disaster recovery anymore!
  • Want value from Lifelong Learning? Focus on the future Recorded: Sep 14 2016 34 mins
    Ken Simpson FBCI
    Do we base our approach to learning on past practice or expectations of future practice? Perhaps we think our past practices are 'best' and will not change much in the next 5-10 years?

    6 years ago there wasn’t an iPad - and 10 years ago there were no iPhones. As the world changes so too must the practice of BC.

    The needs of the generations that entered the workforce in the past 10 years will have to guide the nature of future practice - and that practice will need to inform what and how we learn.

    This interactive session will examine generational change in the workplace, and the opportunity it presents to shape future practice.
  • Exercising your continuity plan Recorded: Sep 5 2016 60 mins
    Barbro Thöyrä MBCI
    Exercising is vital in order to keep your continuity plan and staff up-to date.
    We will talk more about why it is important to exercise and what the useful prerequisite are to exercise.
    There are several types of exercises and I will high light some of them and how to conduct an exercise.
  • Changing global threats - how they impact the business continuity professional Recorded: Jul 26 2016 48 mins
    Brian Zawada FBCI & John Jackson Hon. FBCI
    The 2016 BCI Horizon Scan, supported by important studies such as the 2016 Allianz Risk Barometer, the World Economic Forum Global Risks Report and the BCI Supply Chain Resilience Report paint a picture of increasing and ever evolving threats to our organizations and the world we live in.

    This webinar explores those threats and trends and provides conclusions and key takeaways that shape how we all, as business continuity professionals, need to adjust our focus and initiatives to prepare and respond to the evolving environment we all live in.

    Join Brian Zawada and 20/20 white paper Author John Jackson for a compelling look at how our roles will change in the years ahead.
  • The lessons from the 2016 BCI Cyber Resilience Survey Recorded: Jul 21 2016 60 mins
    Patrick Alcantara DBCI (The BCI) & Sonny Sehgal (Transputec)
    The results of the 2016 Cyber Resilience Survey confirm much of what we already suspected about the changing nature of the cyber threat and the way that cyber criminals have found new ways past corporate perimeter security. The increased difficulty of breaching perimeter security and the increased human resources available to cyber criminals has combined to produce a new point of attack. This is focused on the weakest link in the corporate security chain, which is now human beings rather than technology. The research shows clearly that phishing and social engineering is now the single top cause of cyber disruption, with over 60% of companies reporting being hit by such an incident over the past 12 months.

    In this webinar, we will be looking at some of the findings from the study, and discussing what actions organizations can take to help improve their cyber resilience.
  • Resiliency Response & Comms: Your first-line of defense against a disruption Recorded: May 20 2016 64 mins
    Margaret Mills (IBM)
    Most businesses have near zero tolerance for service outages and disruptions, regardless of the cause. How do Business Continuity professionals demonstrate a positive ROI for applications while meeting always-on expectations? In an operationally always-on world, business communications must be real-time with rapid response to outages to keep your business running. To achieve this level of Operational Resiliency, you must implement automated communications that eliminate breakdown during a crisis event or disruption. Join this webinar to learn about the latest technologies that you can use today to automate communications for real-time incident and crisis management, regardless of the channel. Are you ready to respond to your next disruption?
  • Effective crisis communication techniques to avoid a reputation train wreck Recorded: May 20 2016 61 mins
    Caroline Sapriel (CS&A International)
    There are crises and then there are reputation train wrecks. In the former, your organisation is thrown into a period of chaos that may last days, weeks or months. Stakes and costs are high, but by quickly demonstrating ownership, integrity, genuine stakeholder concern and swift action, your chance of recovering and even enhancing your organisation’s reputation is strong. Think Johnson and Johnson’s Tylenol crisis.

    In the latter on the other hand, slow response, lack of responsibility, blame and insensitivity to stakeholders’ perceptions will quickly propel your organisation into a reputation train wreck that may damage and possibly destroy it forever. Think BP, Volkswagen and FIFA.

    Indeed bad management and communication can turn a crisis into a reputation train wreck and only principled-based organisations with effective crisis leadership and preparedness can weather the storm and even emerge from it stronger. In this webinar, you will:

    - Gain some fundamental best practice insight on how prepare for crises and prevent a reputation train wreck
    - Learn real-world response strategies to protect your credibility and retain stakeholder trust even in the most adverse circumstances
  • Changing your BCMS from a cost of doing business to a business improvement tool Recorded: May 19 2016 35 mins
    John DiMaria (BSI)
    Due to the recent economic climate, never before have we witnessed the current level of pressure on businesses to protect customers, employees and the business, covering all sides of the organization to make it more resilient. In general, the motivational factor for preventing loss of business assets and ability to operate is financial, and requires that you improve your business not just protect it.

    Many companies struggle and over spend because they decide to throw money and resources at the problem and treat each area of the business as a silo. By taking this approach, the opportunity for an incident is very high and usually does happen. The opportunity for organizations is to recognize a single integrated approach that will address all areas.

    Your BCMS investment should not be a standalone document or simply a cost to your operations. Instead, a strong BCMS supports business operational value.

    You can show an immediate ROI when resiliency and reliability are weaved throughout the design of a system or process instead of adding a business continuity plan as solely a disaster element. In this webinar, John DiMaria AMBCI will discuss multipurpose solutions that increase both reliability and functionality that not only protect your business but improve it.
  • What is the return on investment of business continuity? Recorded: May 19 2016 50 mins
    Patrick Alcantara DBCI & Andrew Scott CBCI (BCI)
    The theme for Business Continuity Awareness Week 2016 is return on investment, a theme design to highlight the value of business continuity. During the week, Business Continuity Institute will be publishing a new paper highlighting what some of those returns are. These are returns that go beyond the obvious benefit of BC when disaster occurs, but rather they are returns that do not require the activation of the BC plan. Join Patrick Alcantara DBCI and Andrew Scott CBCI as they present some of the findings from this research.
Promoting a more resilient world
The Business Continuity Institute (BCI) is the world’s leading institute for business continuity. Established in 1994, the BCI has established itself as the leading membership and certifying organization for Business Continuity (BC) professionals worldwide. The BCI currently has over 8,000 members in more than 120 countries.

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  • Title: Supply Chain Resilience: is it getting better?
  • Live at: Mar 22 2013 4:00 pm
  • Presented by: Lee Glendon CBCI, Head of Research & Advocacy, BCI
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