Mapping Intentional Empathy

Presented by

Matt Takane - Red Hat, Agile Coach, Red Hat Open Innovation Labs

About this talk

Empathy is a key aspect to DevOps success and the high performing teams who contribute, but how can we show stakeholders how important Empathy is when building products? How do you show it when describing your project or the journey your product took? And what difference will it make in delivering value? Join me as I demonstrate one way to better map Empathy into the story you share about your project and how it can create better outcomes.

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