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Moments that matter: Creating an exceptional employee experience

Key moments across the employee lifecycle can have huge and lasting effects on how proud, motivated, and committed employees are. It’s crucial to understand the moments that matter to employees, and how to make them as positive and impactful as possible. Join Culture Amp and Mo to find out the state of play across Europe and what we can learn from other Culture First organisations. We will discuss what makes employee experiences memorable, as well as ways you can elevate key moments to recognise and delight your people.
Recorded Apr 30 2019 33 mins
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Presented by
Melissa Paris - Senior People Scientist, Culture Amp; Luke Fisher - CEO, Mo
Presentation preview: Moments that matter: Creating an exceptional employee experience

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  • Comply or Explain: Using Employee Feedback in line with the UK Corporate Governa Aug 21 2019 11:00 am UTC 30 mins
    Jess Brook - Culture Amp; Darryl Mead - Emperor
    Changes to the UK Corporate Governance Code, issued by the FRC, for private companies now requires businesses to report on purpose, culture and employee engagement. This webinar, in partner with Emperor, will explore the new regulations and reporting requirements, the role of the board and how they demonstrate how culture is aligned with its purpose, values and strategy. Finally, we will share how you can use employee feedback to support the Corporate Governance Code to ensure you give your workforce a voice on the board.
  • Laying a foundation for Diversity & Inclusion as you scale Jul 25 2019 2:30 pm UTC 30 mins
    Jess Brook - EMEA Senior People Science; Bailey Edgell - North America Senior Customer Success
    Diversity and Inclusion are not new concepts, but as we look to an increasingly intersectional future, many growing businesses are considering their approach.

    Some Diversity and Inclusion strategies sound great but are harder, in reality, to implement and many just feel like 'checking the box'. This is a new field full of challenges, so embedding D&I in your culture's architecture early on will ensure your organization has a diverse and inclusive culture as you grow.

    This instalment brings research and customer experience together to look at ways Culture First organisations make D&I an important pillar in their organisational culture.
  • Building company cultures, one human at a time Jul 10 2019 5:00 pm UTC 60 mins
    Golbie Kamarei, Chief People Officer, Culture Amp
    Culture is the biggest lever that any organization has to drive performance. Employees want to feel understood and valued as human beings while also being empowered and supported by leaders in their organization. Leaders who intentionally design, invest in, and prioritize their organization’s culture tend to experience an improvement in financial performance and customer satisfaction. We call this being “Culture First”.

    What does being Culture First mean to you and your organization? In this session, Culture Amp’s Chief People Officer, Golbie Kamarei will share strategies and insights on how to harness collective intelligence, data, mindfulness, company values, leadership and performance management to impact company culture, one human at a time.
  • Scaling culture and collaboration as you grow Jun 25 2019 5:00 pm UTC 60 mins
    Culture Amp, Donut
    There’s a certain alchemy that happens on a small team: friendships are forged, trust is shored up, and communication feels incredibly organic. But as teams and organizations grow rapidly, that small-team culture and collaboration can easily fade.

    While change is inevitable, disaster is not. During this one-hour webinar with panelists from Culture Amp, Donut, Etsy, and Managed by Q will discuss how to avoid the pitfalls of hyper-growth and preserve that sense of small-team trust.

    We’ll cover:
    - How to set cultural norms and values for both tenured employees and new ones
    - Programming and feedback collection that help build trust and collaboration
    - Wins and fails from real teams

    Meet the panelists:
    Moderator: Jeanne Donaghy, Lead Customer Success Coach at Culture Amp
    Panelists: Dan Manian, Cofounder and CEO of Donut
    Wendy Robison, Head of Global Learning & Engagement at Etsy
    Sam Celli, HR Business Partner at Managed by Q
  • Acting on people & culture data to succeed through transformation Recorded: Jun 13 2019 33 mins
    Melissa Paris - People Scientist, Culture Amp; Georgina Reeves-Saad - Employee Engagement & Experience Lead, British Council
    Keeping up with the changing world of work is critical to business success, yet still - 70% of change initiatives fail to achieve their goals. From agile and digital transformations, to mergers and acquisitions, evidence increasingly demonstrates the critical role of culture in successful organisational change. Here, we’ll explore the impact of culture on the success of organisational transformation, how companies have acted on people and culture data to drive success through change, and hear how British Council have used employee experience data to drive effective change.
  • Take action to develop your people Recorded: Jun 13 2019 27 mins
    Kristina Dorniak-Wall
    Are you collecting employee feedback, but struggling to make any sense of the data to take action?

    Join Culture Amp for a three episode webinar series that will show you how to take action on all things people and culture. In the last episode, you will hear from People Scientist Kristina Dorniak-Wall to explore one element central to making change throughout your organisations - that being your people.

    You will learn:
    - How to enable individuals to take action on their own development
    - How assess the effectiveness of individuals, teams and managers

    -How to enable a workforce of high performers with Culture Amp performance
  • How to rebuild and rebrand performance management Recorded: Jun 12 2019 40 mins
    Jennifer Cullen - VP of People Science, David Ostberg - Director, People Science (Perform)
    Nearly 95 percent of managers are dissatisfied with how their company approaches performance reviews, and 90 percent of HR leaders believe their performance management system doesn’t deliver accurate information about employee performance.

    It’s no wonder that companies everywhere are looking for a better way to evaluate employee performance.

    Join us on Wednesday, June 12th, for an interactive webinar with experts, Culture Amp’s VP of People Science, Jennifer Cullen and Director of Performance, David Ostberg.

    You’ll come away learning:

    - Which stakeholders are involved in performance management
    - Why we need effective performance management
    - The science of performance
    - How to rebuild and rebrand your performance management process
  • Take action to improve your employee experience Recorded: Jun 12 2019 29 mins
    Kristina Dorniak-Wall
    Are you collecting employee feedback, but struggling to make any sense of the data to take action?

    Join Culture Amp for a three episode webinar series that will show you how to take action on all things people and culture. In the second episode, you will hear from Culture Amp People Scientist Kristina Dorniak-Wall, as she dissects how 2,200+ companies are using Culture Amp to take action on their employee experience.

    You will hear from Lauren Trethowan, Head of OD at MYOB, who is doing some great things around the employee experience. Join the webinar and learn:

    - How MYOB is approaching the employee experience
    - How employee feedback can improve diversity and leadership agendas
    - How to help managers to take action across your people and culture journey
  • Tackling performance management with Bombas Recorded: Jun 11 2019 46 mins
    Myke Mansberger - Head of People at Bombas and Kevin Campbell - People Scientist
    Whether you’re training managers on how to have review conversations, working with employees to set goals, or tying individual performance to company level metrics, performance management is key to success as an organization.

    Join us on Tuesday, June 11th, for an interactive webinar with Myke Mansberger, Head of People at Bombas and Culture Amp People Scientist, Kevin Campbell as they discuss the best processes (and what to avoid) when getting started with performance reviews.

    You’ll come away learning:

    -Tips for getting started with performance management
    -What common pitfalls to avoid
    -How to separate compensation and development conversations with employees
    -How to brand and increase engagement in the review process among managers and employees
  • Take action to improve your employee engagement Recorded: Jun 11 2019 29 mins
    Kristina Dorniak-Wall
    Are you collecting employee feedback, but struggling to make any sense of the data to take action?

    Join Culture Amp for a three episode webinar series that will show you how to take action on all things people and culture. In this first episode, you will hear from People Scientist Kristina Dorniak-Wall as she dissects how Hydro Tasmania is using Culture Amp to take action on their employee engagement.

    You will learn:
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  • Predicting employee turnover to retain top talent Recorded: May 29 2019 45 mins
    Dr. Jason McPherson
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    In this session, you'll learn:
    - How you can leverage your data to become more strategic
    - How predictions can help your core HR function deliver cost savings
    - How advanced machine learning techniques can be used by businesses of any size
  • Philosophy vs. Practicalities: Building out your HR Technology Stack Recorded: May 23 2019 28 mins
    Jeanne Donaghy Customer Success Coach: Tolu Awoderu - Customer Success Coach, Culture Amp
    Building an organisation that is culture first has never been more challenging, but it starts by laying essential foundations that support the navigation of rapid growth. This requires the right HR stack to match your business, culture, and strategy. With the tensions that emerge between the ideal culture you want to create, and the practicalities of growing a business, we will consider how to implement, manage, and evolve your HR stack to support your journey.
  • The value of trust: Creating an exceptional employee experience and performance Recorded: May 21 2019 60 mins
    Dr. Ken Matos, Lead People Scientist, Culture Amp
    Join our Lead People Scientist Dr. Ken Matos as we discuss how organizations can enable leaders to create positive work experiences for their direct reports that encourage quality performance and engagement. We will explore the different components of trust in organizations, types of relationships in the workplace, and identify the systemic and personal obstacles leaders face when crafting a positive employee experience and share insights on how to counter those obstacles.

    We will explore:
    - Why there is disconnect in today's workplace
    - The components of organizational trust
    - What trust is worth to organizations today and what causes distrust
    - Best practices for building, maintaining, and restoring trust
  • Moments that matter: Creating an exceptional employee experience Recorded: Apr 30 2019 33 mins
    Melissa Paris - Senior People Scientist, Culture Amp; Luke Fisher - CEO, Mo
    Key moments across the employee lifecycle can have huge and lasting effects on how proud, motivated, and committed employees are. It’s crucial to understand the moments that matter to employees, and how to make them as positive and impactful as possible. Join Culture Amp and Mo to find out the state of play across Europe and what we can learn from other Culture First organisations. We will discuss what makes employee experiences memorable, as well as ways you can elevate key moments to recognise and delight your people.
  • Predicting employee turnover to retain top talent Recorded: Apr 17 2019 59 mins
    Dr. Jason McPherson, Kevin Campbell
    Join Dr. Jason McPherson, Culture Amp's Chief Scientist, to hear about our research in predicting employee turnover and how we're bringing this capability to companies of any size.

    In this session, you'll learn:
    - How you can leverage your data to become more strategic
    - How predictions can help your core HR function deliver cost savings
    - How advanced machine learning techniques can be used by businesses of any size
  • Your Culture through Growth: A blueprint for managing scale Recorded: Apr 11 2019 26 mins
    Jess Brook - Senior People Science; Bailey Edgell - Senior Customer Success Coach, Culture Amp
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    In the kickoff to our Architect Series for 2019, we’ll focus on what it means for people leaders to be ‘architects’ to proactively and intentionally design a work culture that evolves with your business. We’ll also examine the tools and activities to implement culture by design.
  • Continuous Listening or Continuous Ignoring: what it means and why it matters Recorded: Mar 21 2019 24 mins
    Jessica Brook & Melissa Paris - Senior People Scientist, Culture Amp
    HR and People strategies are always evolving. We’re far from the days of traditional annual surveys, and more companies are starting to embrace the idea of continuous listening strategy. Similar to building a culture of feedback, continuous listening means gathering feedback more often across the employee lifecycle.

    Always listening to your employees often results in people feeling ignored. Here, we’ll explore the definition of continuous listening strategy, how it’s enabled by technology and in-person feedback, how companies have found success with frequent feedback and how you can get started.
  • Cultivate employee wellbeing to avoid burnout (Live Q&A) Recorded: Mar 20 2019 60 mins
    Dr. David Batman at Virgin, Chloe Hamman & Craig Forman at Culture Amp
    In an increasingly busy working world, more is being expected of employees than ever before. Some people spend more than 50 hours per week at work - and this can lead to a stressed and burnt-out workforce.

    However, organizations who encourage workplace wellbeing are creating motivated, engaged, and productive employees.

    Are your employees set up to survive in this working world?

    On March 20, Join Culture Amp and Virgin Pulse for a replay of our discussion about the importance of wellbeing in avoiding burnout. You will hear from Dr. David Batman, a registered medical practitioner and specialist consultant in occupational health, as well as Chloe Hamman, Director of People Science at Culture Amp.

    Following the 45-minute discussion, Dr. David Batman will be taking questions LIVE from the audience, with Craig Forman, Sr. People Scientist at Culture Amp moderating.

    Join our webinar and learn:

    -What factors lead to workplace burnout

    -How to encourage wellbeing in the workplace

    - How to measure and understand wellbeing in your company

    - Best practices for individuals and organizations to adopt now
  • How Fitness First is creating a culture of wellbeing Recorded: Mar 7 2019 27 mins
    Chloe Hamman, Lead People Scientist, Culture Amp & Matthew McNelley, HR Business Partner, Fitness First
    Hear how Fitness First support an enormous retail workforce through various initiatives that build employee wellbeing and connection - whilst sharing the impact it has on their business.
  • How Lululemon is creating a workforce of wellbeing warriors Recorded: Mar 6 2019 30 mins
    Chloe Hamman, Director People Scientist, Culture Amp & Sophie Vanderkelen, Operations Manager
    Join Culture Amp as we interview Lululemon to hear about theifr wonderful wellbeing strategy in Australia and New Zealand. Join Sophie Vanderkelen, Regional Manager Victoria, discuss these various initiatives and how they’re empowering a culture that supports mental health.
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  • Live at: Apr 30 2019 11:30 am
  • Presented by: Melissa Paris - Senior People Scientist, Culture Amp; Luke Fisher - CEO, Mo
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