How to Create a Sales Experience that Doesn’t Suck

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Presented by

Melissa Madian, The Sales Experience Expert

About this talk

Your sales people are often the first people with whom a prospective customer interacts. Are you equipping Sales with what they need to have an engaging, relevant conversation while also providing an experience that makes the customer say, ‘Wow, that salesperson really got me!”? This session will cover how to design a sales experience that is geared towards building customers for life. You will learn: 1.Why the Sales experience is so critical to the customer lifecycle. 2.How to design a Sales experience that meets the needs of revenue-generation while creating a fantastic customer experience. 3.How to empower your Sales teams so they are customer-centric.
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