The Ultimate Sales Experience: The Customer Journey

Presented by

Melissa Madian, The Sales Experience Expert

About this talk

The terms Sales Enablement and Customer Experience are super trendy right now... but how do you practically apply them to your business to achieve revenue growth? In this session, Melissa Madian will be joined by the Founder of DesiredPath, Kia Puhm, to provide some real talk on common mistakes made in your customer’s journey, how to combat them, and how to enable your sales functions to create a fabulous customer experience. You will learn: 1.What mistakes you are making in your customer’s journey. 2.How to easily avoid those mistakes by getting into the head of the customer. 3.How to create situational awareness for your revenue-generating functions.

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