Monday Morning Sales Rally - Episode 11

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Presented by

Deb Calvert, The People Engagement Expert

About this talk

The one with 3 new words. Customer engagement starts with genuine interest in what matters to the customer. Customer insight comes from looking closer at what drives customer decisions. Customer experience is vastly improved when sellers think from the customer's perspective. And personalization is the key to earning customer trust and, ultimately, their business. In practical terms, though, what should sellers DO to enhance the customer experience? What actions with buyers result in sales acceleration and improved sales productivity? Instead of talking in lofty terms like sales strategy or sales leadership, we're going to break down the observable, replicable, simple actions that sellers can adopt to be more effective. That's what we do every week on The Monday Morning Sales Rally. This week, to deliver on our mission, Jack Lagier is bringing the donuts and some great sales tips. Mark Raffan is bringing his procurement expertise to help sellers understand what it takes to shift the conversation from price to value. Live listeners will be offering their tips, too, about working with procurement folks. What Is the Monday Morning Sales Rally? It's not like anything else! Live audience participation, contests, games, networking, and even an occasional role play. Sales hacks, best practices, proven strategies, and encouragement to improve your sales outlook and results. You won't want to miss a minute! Join the Monday Morning Sales Rally every week to: + Wake Up and get motivated for a week of selling success! + Take Up the mantle of leadership to engage your buyers + Shake Up the status quo for continual, incremental improvement + Break Up with bad habits, stale leads, and time-sucking tasks. + Make Up your mind about what to focus on so you can make things happen

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