Principles and Best Practices for Site Reliability Engineering (EMEA)

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Presented by

Hannah Foxwell, Senior Manager Solutions Architecture & Corey Innis, Pivotal

About this talk

Site Reliability Engineering has become a buzz word in IT Operations since Google released the SRE book in 2016. At Pivotal we don’t view SRE as a role or a team but as a set of principles and practices that can be adopted by anyone. In this session we’ll introduce the concepts of Service Level Objectives, Service Level Indicators and Error Budgets and discuss how teams can leverage Automation to reduce toil—freeing up engineering time to solve more important problems! Hear from Hannah Foxwell and Corey Innis about how Pivotal’s CloudOps team have adopted these simple tools and provide advice about how your Platform Team can get started with SRE.
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