CIAM in an Uncertain World

Presented by

Keith Casey, API Problem Solver, Okta

About this talk

With an abundance of devices, increasing reliance on technology, rapidly-evolving customer requirements, and higher expectations for security, privacy, and customer experience, companies who want to succeed must find ways to ensure their customers can engage with their services at any time, from any device, in a secure and safe manner. A modern customer identity and access management (CIAM) solution must not only meet today’s security and compliance standards but create frictionless customer experiences to meet customers where they are in the ways they need. This webinar will focus on key trends to guide organizations as they design a CIAM solution that will meet their current and future needs. • CIAM and IAM features are increasingly overlapping • Frictionless, consistent omni-channel experiences facilitated by single sign-on • Improved developer support • Further emphasis on security and compliance

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