INO people organizations and culture, organizational maturity with Hank Marquis

Presented by

IT Chronicles Media

About this talk

Hank Marquis from Gartner was in conversation with IT Chronicles hosts Carlos Casanova and Charlie Betz. Hank covers INO people organisation and culture and discusses the maturity of organisations in this sphere. Organisations are locked into a certain level of maturity. Lower maturity organisations focus on technology, higher maturity organisations are service and business focused. Hank discusses how this can be changed, what is holding organisations back from increasing their maturity and how many organisations are missing the link between IT and the customer.

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