ITSM and SecOps: A Critical Intersection

Presented by

Michael Dortch - DortchonIT.com; Mike Bombard - Virima Technologies; Taylor Lehmann - CISO at Wellforce & Tufts

About this talk

IT service management (ITSM) is evolving rapidly as more and more enterprises pursue digital transformation. At the same time, cyber security threats are growing in number, sophistication, and impact on the operations, revenues, and reputations of victimized companies. Meanwhile, at too many companies, service and security management are still operating in separate silos, with cooperation happening only after a threat becomes a successful breach. How best to move to a structure in which service and security management are integrated, proactive enablers and accelerators of your business? At many companies, this is one of the goals driving an increased focus on security operations, or SecOps. But there are technological, cultural, and organizational challenges to your efforts to bring IT service management and security management closer together. Join Industry experts Michael Dortch, Mike Bombard and Taylor Lehmann for a stimulating and informative discussion of these challenges and how companies are addressing them successfully. You’ll learn things you can do now to improve both service and security management at your company.

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