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Transforming the Digital Customer Experience

Digital transformation. It’s disrupting every industry and impacting how you deliver a great customer experience. Companies that ignore it risk their very survival; but those that embrace it can dramatically improve customer satisfaction and drive greater value. The truth is, keeping up with bandwidth demands and continuing innovation, while transitioning from manual processes to end-to-end digital processes, is extremely difficult on their own. Plus your customers have an expectation of your brand to be available 24x7 and deliver at any time of the day or night that they desire.

Join our live webinar and learn:
· Why digital transformation will only be successful if you begin with the customer in mind.
· What digital technologies are being used by top companies to maximize customer satisfaction and drive revenues.
· How to define the best approach to transforming the customer experience for your industry/organization.

HOST
Danny Johnson
Director of Strategic Enterprise Networks, Verizon Enterprise Solutions Product Marketing

PANEL
Tim Stevens
Global Lead for Vertical Marketing

Forrest Carr
Director of Business Innovation & Digital Experience
Recorded Dec 7 2017 53 mins
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Presented by
Danny Johnson Director of Strategic Enterprise Networks, Verizon Enterprise Solutions Product Marketing
Presentation preview: Transforming the Digital Customer Experience
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  • Transforming the Digital Customer Experience Recorded: Dec 7 2017 53 mins
    Danny Johnson Director of Strategic Enterprise Networks, Verizon Enterprise Solutions Product Marketing
    Digital transformation. It’s disrupting every industry and impacting how you deliver a great customer experience. Companies that ignore it risk their very survival; but those that embrace it can dramatically improve customer satisfaction and drive greater value. The truth is, keeping up with bandwidth demands and continuing innovation, while transitioning from manual processes to end-to-end digital processes, is extremely difficult on their own. Plus your customers have an expectation of your brand to be available 24x7 and deliver at any time of the day or night that they desire.

    Join our live webinar and learn:
    · Why digital transformation will only be successful if you begin with the customer in mind.
    · What digital technologies are being used by top companies to maximize customer satisfaction and drive revenues.
    · How to define the best approach to transforming the customer experience for your industry/organization.

    HOST
    Danny Johnson
    Director of Strategic Enterprise Networks, Verizon Enterprise Solutions Product Marketing

    PANEL
    Tim Stevens
    Global Lead for Vertical Marketing

    Forrest Carr
    Director of Business Innovation & Digital Experience
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Delivering the connected world. Simply. Securely. Reliably.
We deliver the promise of the connected world.

In today’s rapidly transforming environment, we integrate, secure and operate the networks, and mobile technologies that help businesses and governments around the globe expand reach, increase productivity, improve agility, and maintain longevity.

Our solutions across Connectivity, Security and Advanced Business Communications are designed to help enterprises pursue new possibilities and create entirely new revenue streams – more efficiently than ever.

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  • Live at: Dec 7 2017 2:00 pm
  • Presented by: Danny Johnson Director of Strategic Enterprise Networks, Verizon Enterprise Solutions Product Marketing
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