Transforming the Digital Customer Experience

Logo
Presented by

Danny Johnson Director of Strategic Enterprise Networks, Verizon Enterprise Solutions Product Marketing

About this talk

Digital transformation. It’s disrupting every industry and impacting how you deliver a great customer experience. Companies that ignore it risk their very survival; but those that embrace it can dramatically improve customer satisfaction and drive greater value. The truth is, keeping up with bandwidth demands and continuing innovation, while transitioning from manual processes to end-to-end digital processes, is extremely difficult on their own. Plus your customers have an expectation of your brand to be available 24x7 and deliver at any time of the day or night that they desire. Join our live webinar and learn: · Why digital transformation will only be successful if you begin with the customer in mind. · What digital technologies are being used by top companies to maximize customer satisfaction and drive revenues. · How to define the best approach to transforming the customer experience for your industry/organization. HOST Danny Johnson Director of Strategic Enterprise Networks, Verizon Enterprise Solutions Product Marketing PANEL Tim Stevens Global Lead for Vertical Marketing Forrest Carr Director of Business Innovation & Digital Experience
Related topics:

More from this channel

Upcoming talks (10)
On-demand talks (493)
Subscribers (62208)
We deliver the promise of the connected world. In today’s rapidly transforming environment, we integrate, secure and operate the networks, and mobile technologies that help businesses and governments around the globe expand reach, increase productivity, improve agility, and maintain longevity. Our solutions across Connectivity, Security and Advanced Business Communications are designed to help enterprises pursue new possibilities and create entirely new revenue streams – more efficiently than ever.