Rebuilding an Industry Resilient Against Disruption

Presented by

George Blankenship: Former Executive, Tesla Motors, Apple Computer and GAP Inc. & Ron Insana: Senior Analyst CNBC

About this talk

Return to Business as Unusual: A Webinar Series Supply chain management and end-to-end visibility have accelerated the need for broad industry transformation, including the implementation of telematics, IoT and other technologies to enable flexibility and scale to respond to a new normal. We will discuss the following in this Webinar: - Raw materials, inventory management and distribution challenges. - Visibility beyond tier 1 providers deep into the supplier’s supply chain is imperative to mitigate disruption. - Protecting revenues with flexible product and market strategies requires partnerships across the ecosystem. - What’s different now and how that might be leveraged into a competitive advantage going forward. - Understand if today is difficult for your company, it's probably difficult for others as well. Those who see today as an inflection point and focus on what could be possible when things get back to new normal are the companies who will come out of this situation as the winners of tomorrow. - Focus on what’s coming. What is on the horizon that could be incorporated into something that customers will need, or want, to use. - Focus on the customer, not what they say they want, but what they could be given that they might not even know to ask for. This leads to differentiation, competitive advantage and brand loyalty. - Focus on what happens after the sale… letting customers know they are important, they will be taken care of and you are available to help them generates ambassadors who bring other customers.

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