Build a Strong Voice Security Strategy

While most enterprises have a robust data strategy, many have ignored the fact that voice communication is here to stay. As a result, enterprises also need a well-defined voice security strategy. This strategy is needed to effectively develop the capabilities to manage the balance between the requirements of securing the enterprise voice channel while maintaining or improving customer experiences.   Advances in artificial intelligence, machine learning, advanced analytics combined with the advancements in voice technologies (such as natural language processing and natural language understanding) have not only made conversations more relevant than ever but attack vectors have also become more sophisticated. With the growth and renewed relevance comes the need to plan and secure the voice systems of today and into the future.   Organizations need to build a strong voice security strategy within their digital transformation initiatives. Leaving a voice security strategy as an afterthought can subject an enterprise to threats, attacks and fraud. Such attacks increase business risks and can undermine a company’s reputation and result in revenue loss.    Attending this webinar you will understand the risk/potential business impacts of not having a comprehensive voice strategy on your enterprise and your customers. We will discuss the impacts of fraudsters, TDOS attacks, robocallers, as well as the authentication of your customers. You will also learn how creating best practices can enhance your voice security strategy and how voice security professionals can help.