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Goodbye Digital Age, Welcome Fusion Era

Get Set for the 4th Industrial Revolution in the 2020s

We are reaching the end of the Digital Era, as defined by mobile, social and cloud technologies. In this 2020s decade, the Fusion Era, powered by cognitive, immersive and trust technologies, will be rapidly taking shape. In a matter of years, the 4th Industrial Revolution will manifest globally and transform the world beyond recognition.

This deep impact session will help you preview, preempt and prepare for the incredible 4.0 future of everything in the 2020s.

Presented by Charlie Ang, Industry 4.0 Futurist, Innovation Strategist, Director, The Innovators Institute Pte Ltd
Recorded Oct 15 2020 61 mins
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Presented by
Charlie Ang, Industry 4.0 Futurist
Presentation preview: Goodbye Digital Age, Welcome Fusion Era
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  • Women and the State of Cybersecurity Jan 21 2021 10:00 am UTC 60 mins
    Erika Gifford, Suzanne Widdup and Lorna Jones
    The number of women in cybersecurity is on the rise. Some of the best and brightest in the industry serve as cybersecurity leaders at Verizon.

    This panel of professionals share a combined 50 years of experience in cybersecurity and important insights on the cybersecurity industry.

    Why is there a shortage of talent in cybersecurity, even more so for women? What are the emerging technologies poised to revolutionize the cybersecurity industry. Join this discuss to learn about the most important trends in the industry, how to address the shortage of cybersecurity talent and next generation technologies that will define the next decade of cybersecurity.

    Join this webinar to learn:
    •Most important trends in the industry
    •How to address the shortage of cybersecurity talent
    •Next generation technologies that will define the next decade of cybersecurity - AI, BlockChain, IoT and 5G
  • Public Safety Applications Portal- MCPTT, Intrepid and Real Time Response Jan 13 2021 7:00 pm UTC 90 mins
    Erwin Engerman, Verizon; Kevin Curtis, Verizon; Leonardo Gonzalez, Verizon; Anthony Martwick, Intrepid Networks
    Join Verizon for a discussion surrounding our new Applications Portal which is an open, inclusive, web portal that serves the needs of Public Safety by creating a catalog of vetted applications. This webinar will introduce 3 applications that your agency will find useful in connecting first responders to mission critical events.
  • Deconstructing Path-Based Attacks - Cyber-Espionage Breaches Dec 16 2020 7:00 pm UTC 75 mins
    Verizon's John Grim, Scott Carter, Kevin Horvath and Matthew Clark
    Cyber-Espionage breaches pose a unique challenge. Through advanced techniques and a specific focus, Cyber-Espionage threat actors seek to gain access to heavily defended environments, laterally move with stealth, efficiently obtain targeted access and data, and move out smartly (or even stay back and maintain covert persistence).

    For this panel, we'll deconstruct the attack paths taken by these advanced threat actors. Specifically, we'll leverage the findings in Verizon’s Cyber-Espionage Report as well as the NIST Cybersecurity Framework, the Center for Internet Security Critical Security Controls, the VERIS Framework, and the Verizon Incident Preparedness and Response (VIPR) Phases. And, we'll discuss solutions, to include Managed Detection and Response, Red Teaming / Penetration Testing, Cyber Threat Intelligence, and Investigative Response activities to mitigate, detect, and respond to Cyber-Espionage attacks.

    Tune in and learn about Cyber-Espionage:

    • Threat actor tactics, techniques and procedures (TTPs)
    • Attack paths typically taken by these advanced threat actors
    • Controls and solutions to protect from, detect, and respond to these threat actors
  • Verizon Threat Research Advisory Center Monthly Intelligence Briefing (MIB) Dec 16 2020 3:00 pm UTC 90 mins
    Dave Kennedy, Managing Principal, Open Source Intelligence
    Topic: All Star Panel Year-End Review

    Join us—the Verizon Threat Research Advisory Center – for our Monthly Intelligence Briefing (MIB) to review 2020 cybersecurity events and the current cybersecurity threat landscape.

    Eric K. Gentry of the Verizon Threat Research Advisory Center will cover:
    •The biggest challenges of 2020 investigations and threat intelligence
    •Lessons learned from 2020
    •Top 3 things to do when preparing for 2021

    And then we'll turn things over to David Kennedy, Managing Principal, Open Source Intelligence to cover:
    •Current Intelligence Overview
    •Attacks and Threat Indicators
    •Latest Malware Trends
    •Significant Vulnerabilities

    If you have any questions that you'd like us to cover on the call, please send them to the following email address: Intel.Briefing@verizon.com
  • Security: Never trust, always verify. Move towards a zero trust environment Dec 16 2020 3:00 am UTC 44 mins
    Ashish Khanna | Asif Khan
    The move to remote working has forced many businesses to be more flexible, but the increase in hacking, phishing and attacks on cloud‐based data has made many more vulnerable.

    In this webinar , we’ll be looking at how recent events have not only accelerated the pace of change, but also helped hasten a philosophical shift. Many cybersecurity teams previously viewed cyber defences as a castle and moat, with firewalls and virtual private networks monitoring for unwanted visitors who were trying to come inside and then assuming that everyone inside the perimeter had been vetted. Now, with many more remote workers beyond companies’ outer defences, security professionals are focusing on securing individual employees and their devices.

    Our panel of experts will be discussing:
    • The move towards zero‐trust environments
    • What it means for cybersecurity policies and practices
    • The implications of the human factor on your security
    • and more

    Presented by:
    Ashish Khanna, Head of Security, Consulting, Verizon Business
    Asif Khan, Principal Architect, Security Solutions, Verizon Business
  • Innovation im Contact Center Dec 10 2020 10:00 am UTC 60 mins
    Steffen Selbmann, Principal CX Consultant, Verizon
    Ein Anwendungsbeispiel der Implementierung von Google AI bei Verizon.

    Verizon ist nicht nur ein führender Anbieter von Contact-Center-Lösungen, sondern hat selbst ca. 30.000 Contact-Center-Angestellte und deshalb auch umfangreiche Erfahrungen in der praktischen Anwendung solcher Lösungen.
  • The Digital Workforce: Skills for the Future Dec 9 2020 3:00 am UTC 43 mins
    Nicola Inge | Roger White | Lorraine Stockle | Lianna Brinded
    Using new technology to increase efficiency makes sense, but it’s only one side of the coin – the future of work is the future of man and machine. That’s why more and more companies see upskilling their workforce as a priority.

    While 66% of senior execs* said it’s vital to deploy new technology, more saw Emotional Intelligence (EI) and people skills as key success factors specifically Adaptability (76%), Problem solving (72%), Risk management (72%), Digital skills in general (75%)*

    So how do you build this ‘new’ workforce remotely? How do you help them cope with the challenges of remote working? How do you fulfil employee expectations of a flexible work model and still be able to address the need for face‐to‐face interaction and creative dialogue between colleagues?

    In this session, we’ll be discussing:
    • How to build the skills of your workforce
    • Enable employees to maintain a good work/life balance
    • How to encourage them to leverage their empathy, compassion and emotional intelligence in their decision making

    * 2020 The Future of Work, Reimagining business as usual, Verizon Research report

    Presented by:
    Lianna Brinded, Head Of Yahoo Finance UK, Verizon Media
    Nicola Inge, Employment & Skills Director, Business In The Community (BITC)
    Roger White, Senior Manager - International Sales L&D - Verizon Business
    Lorraine Stockle, Associate Director, Talent Acquisition - EMEA, Verizon
  • Best in Class Contact Centres: A Use Case in Innovation Dec 7 2020 3:00 am UTC 45 mins
    Steffen Selbmann, Principal CX Consultant, Verizon
    Improving the customer experience – innovation and automation for the digital savvy enterprise.

    Customer experience is a top five priority for CIOs around the world: the pandemic has only increased the importance of digital communications, enabling effective and efficient interaction with customers whilst reducing reliance on overburdened agents.

    Verizon employs over 130,000 people around the world and around 30,000 contact centre agents. Within the United States, it has recently introduced Google Contact Center AI into centres which serve 94 million subscribers and provides advanced natural language processing techniques to deliver a faster, more accurate interaction. During this session, Steffen Selbmann, a contact center specialist based here in Europe, discusses our use case: why Verizon decided to make this investment and the benefits it promises to deliver.
  • 5G Built Right for Business Dec 3 2020 10:00 am UTC 60 mins
    Jeremy Godwin | Tami Erwin | Brian Fitzgerald | Sowmyanarayan Sampath
    5G built right for business: another chance to hear Verizon Enterprise’s International launch announcement.

    You might not have heard that Verizon now stands ready and able to help you innovate, increase your competitive edge and accelerate your digital transformation with private 5G services available in Europe.

    This webinar is another opportunity to hear direct from Verizon’s senior leadership on why 5G and MEC are foundational technology layers that will help drive the fourth industrial revolution forward. You will learn about why 5G is so important in the next wave of digital transformation and will help you understand how your organisation can be at the forefront of technological change that can help elevate your product offerings, heighten customer satisfaction, improve supply chain processes and more.

    Presented by:
    Jeremy Godwin, Corporate communications Director, Verizon
    Tami Erwin, EVP & Group CEO, Verizon Business
    Sowmyanarayan Sampath, SVP & President Enterprise, Verizon Business
  • Proactive Security and Incident Response in the “New Normal” Dec 2 2020 7:00 pm UTC 75 mins
    Chris Hallenbeck, Tanium CISO Americas and Chris Novak, Global Director, VTRAC
    The COVID-19 pandemic forced organizations to transition to a remote work environment overnight, disrupting processes and workflows, reducing budgets, and increasing their attack surface exponentially. One recent global survey of more than 1,000 IT leaders found that 90% saw more frequent cyberattacks than usual due to the shift to remote work during the COVID-19 pandemic.

    Nowadays, organizations know it’s not about if they are going to be compromised, but when. The Verizon Rapid Response Retainer provides organizations access to the expertise, tools, and intelligence they need to limit the theft of data, preserve incident evidence, and maintain their reputation.  New add-on capabilities, such as endpoint telemetry analysis (ETA) allows organizations to create a customized, proactive incident response agreement that helps mitigate risk, augment cybersecurity personnel and control costs.
     
    In this webinar, you’ll learn:
    How to strengthen security posture despite budget constraints

    The fundamental importance of IT health and hygiene, and how to improve it

    How the Verizon’s Rapid Response Retainer can provide enhanced SLA’s, reduced incident response time, and drastically improve security posture, all remotely
  • Effective Leadership in a Virtual Workplace Dec 2 2020 6:00 pm UTC 60 mins
    Ron Insana, Senior Analyst, CNBC & Susan Scott, Fierce Founder
    Authenticity, inclusion and transparency are always key to effective leadership. But they're more important than ever when workers have gone virtual. These are the muscles that today's leaders must exercise if teams are to succeed, because "team" means something different now than it did a few months ago.

    Find out what Susan Scott, founder of Fiercelnc.com, and business journalist Ron Insana have to say about leadership in this new way of working.
  • The Digital Workplace Dec 2 2020 3:00 am UTC 36 mins
    Dirk Schlotter
    68% of companies now believe that the future workforce will be remote*. A hybrid of remote working and reduced office working will be the new reality. On one hand, this could have positive outcomes such as increased productivity for some departments, but on the other hand, it may also negatively impact work/life balance and raise mental health issues.

    In this session, we will be discussing the changing concept of work, the workplace and the environment that business leaders need to create to thrive in this new world in relation to:

    • Changes to the physical workplace: Offices may need to be repurposed as drop‐in collaboration centres rather than everyday bases, and use more tech such as VR
    • Smarter working: With the proliferation of video and web conferencing, how can you enable more productive collaboration tools such as document sharing, annotation and white‐boarding
    • The importance of security: How to protect the organisation from today's evolving threat landscape especially when the employee's environment is out of your control
    • What to prioritise to enable your digital workplace: Simplicity and integration are key in this area in order to provide employees with a single, app‐like experience across the tools they use every day

    Attend this session to solidify your plans and uncover the journey to the new digital workplace.

    Presented by:
    Dirk Schlotter, Director Global Real Estate & Supply Chain for Verizon Communications.

    * 2020 The Future of Work, Reimagining business as usual, Verizon Research report
  • Rapport Verizon sur la sécurité des paiements – PSR 2020 Recorded: Nov 25 2020 61 mins
    Xavier Michaud | Abdelkrim Ahmed Bacha
    Les institutions financières et organisations gèrent plusieurs types de données sensibles et mettent en œuvre des efforts importants afin de sécuriser, mettre en conformité leurs périmètres soumis à des exigences réglementaires ou de l’industrie.

    Verizon publie son rapport annuel « Payment Security Report – PSR » depuis 2010 et continue d'offrir un point de vue unique sur l'impact à long terme des standards de sécurité des données de l'industrie des cartes de paiement (PCI DSS).

    Le rapport de Verizon, détaillant la sécurité des cartes de paiement et la conformité au standard PCI DSS, est devenu une lecture incontournable pour chaque entité devant protéger des données privatives dont les cartes bancaires (GDPR/PCIDSS).

    Vous y trouverez des informations sur :
    * Les principales conclusions du rapport 2020 et leurs significations.
    * Les 7 pièges à éviter pour vous aider à faire évoluer votre gestion actuelle de la conformité à un meilleur niveau de maturité.
    * Comment aider à développer la visibilité, le contrôle et la prévisibilité des performances en matière de conformité.
    * Une analyse de l’impact COVID 19 sur la sécurité des paiements et un retour sur les principales mesures à mettre en place.

    En conclusion de cette session, vous aurez la possibilité d’échanger avec nos experts sur les différents challenges et de découvrir d’autres approches à la conformité (PCIDSS/PCI Office/Compliance Office).

    INTERVENANT(S)
    Xavier MICHAUD, Managing Principal Security Consultant, Security Assurance
    Abdelkrim AHMED BACHA, Senior Security Consultant, Security Assurance
  • Industry 4.0: Radical Digitisation Recorded: Nov 25 2020 38 mins
    Toby Redshaw | Simon Parry | John Crawford
    The pandemic has shone a spotlight on how digital can be a truly transformative investment. Enabling companies to not only boost productivity, but also engage and communicate with their employees, customers and stakeholders in a way that they didn't think possible.

    In this session, we’ll discuss the technologies that forward-thinking business are prioritising and already investing in, such as:
    • Artificial Intelligence and Machine Learning
    • Automation and Robotics
    • Core network technologies and 5G

    Attendees to this webinar will hear about:
    • The importance of maintaining the human touch in organisations by finding the right balance when allocating tasks between automation, AI, and humans
    • Why 5G can be such a game-changer. How it can be used to create private wireless networks that provide secure, high-bandwidth, low-latency connections, enabling exciting new solutions like driverless vehicles such as robots and automated forklifts and near-real-time tracking of manufacturing lines. The range of solutions is huge from tracking to safety, predictive maintenance to digital twins.
    • How to leverage these technologies whilst ensuring that human choices shape the workplace and that we are not drawn into an algorithm-driven structure

    Speakers:
    Toby Redshaw, Senior Vice President – 5G Solutions & Enterprise Innovation, Verizon Business
    Simon Parry, CTO, Nokia Enterprise UK, Nokia
    John Crawford, General Manager, Enterprise Innovation and 5G solutions, Verizon Business
  • Best in Class Contact Centres: A Use Case in Innovation Recorded: Nov 19 2020 46 mins
    Steffen Selbmann, Principal CX Consultant, Verizon
    Improving the customer experience – innovation and automation for the digital savvy enterprise.

    Customer experience is a top five priority for CIOs around the world: the pandemic has only increased the importance of digital communications, enabling effective and efficient interaction with customers whilst reducing reliance on overburdened agents.

    Verizon employs over 130,000 people around the world and around 30,000 contact centre agents. Within the United States, it has recently introduced Google Contact Center AI into centres which serve 94 million subscribers and provides advanced natural language processing techniques to deliver a faster, more accurate interaction. During this session, Steffen Selbmann, a contact center specialist based here in Europe, discusses our use case: why Verizon decided to make this investment and the benefits it promises to deliver.
  • 8 Cybersecurity Resolutions for the New Year and Next Normal Recorded: Nov 18 2020 45 mins
    Dave Grady, Mike Restivo
    New year resolutions are a time-honored tradition: they mark the departure from bad habits and unrealized goals of one year and the optimism and renewed focus for the next. But 2020 has been a year unlike any other. A global pandemic increased the enterprise attack surface exponentially and handed bad actors a perfect opportunity to double down on attacks, leaving many security teams spread thinner than ever.
    David Grady, Verizon’s Chief Security Evangelist, has some suggestions for enterprise security leaders on how to rethink and reset for next year. He offers eight resolutions you can make today to secure your organization, energize your team and prepare yourself for 2021 and beyond. 
    Resolving to become a more formidable opponent to security adversaries requires more than installing new policies or purchasing more security software. It involves tapping into valuable internal and external resources to improve your security program and grow as an individual leader and as a team. 
    Join this webinar to learn:
    •How to start 2021 with well-balanced set of priorities
    •How to set goals that will make your organization more secure
    •Why threat intelligence is so important to improving your organization's security posture
  • Verizon Threat Research Advisory Center Monthly Intelligence Briefing (MIB) Recorded: Nov 18 2020 74 mins
    Dave Kennedy, Managing Principal, Open Source Intelligence
    Topic: Dark, Deep, Surface Web Hunting

    Join us—the Verizon Threat Research Advisory Center – for our Monthly Intelligence Briefing (MIB) to discuss the dark, deep, surface web hunting and the current cybersecurity threat landscape.

    Farzad Seihoun with the Verizon Threat Research Advisory Center will cover:
    •Defining the space and accessing it
    •Overview of what the dark web hunting team is seeing and reporting
    •Dark web hunting as a service solutions

    And then we'll turn things over to David Kennedy, Managing Principal, Open Source Intelligence to cover:
    •Current Intelligence Overview
    •Attacks and Threat Indicators
    •Latest Malware Trends
    •Significant Vulnerabilities

    If you have any questions that you'd like us to cover on the call, please send them to the following email address: Intel.Briefing@verizon.com
  • Making Virtual Meetings Feel More Personal Recorded: Nov 17 2020 31 mins
    Ramon Ray, Author of “Celebrity CEO and owner of Smart Hustle Media & Jeremy Sherwood, Opus Interactive
    Making Virtual Meetings Feel More Personal - A conversation with Opus Interactive.

    A webinar series brought to you by BlueJeans, by Verizon.
  • Reimagining Your Digital Future: The Future of Work Index Recorded: Nov 17 2020 41 mins
    Rob Mitchell | Jon Weg | Stephen Keenan | Lianna Brinded
    To reimagine an organisation for the future, business leaders must get comfortable with dealing with uncertainty. Without doubt, more change lies ahead. And so, flexibility to respond to change has never been a more valuable commodity, both in leaders and in the organisations they lead.

    Verizon’s latest research – conducted before and after the COVID‐19 crisis broke – informed the creation of the Future of Work Index, which measures the progress of organisations across four critical categories of future‐readiness: technology, skills and behaviours, leadership, and new ways of working.

    Join us as we hear from experts at Verizon as they discuss why organisations that scored in the top 20% of the Index reported better financial performance than their peers, and how these companies are laying the foundations for future success by:

    • Preparing for a more distributed, flexible and remote workforce
    • Taking the long‐term view of how they must adapt their skills
    • Investing in advanced technologies as a strategic priority

    Our panel will explore what these insights mean for organisations looking to meet the challenges of tomorrow by reshaping their strategy, technology and skills today.

    Speakers:
    Lianna Brinded, Head Of Yahoo Finance UK, Verizon Media
    Rob Mitchell, CEO, Longitude
    Jon Weg, CIO Advisor
    Stephen Keenan, Executive Director, Client Services, Verizon Business
  • Using Smart City Technology to Reinvent Communities Recorded: Nov 12 2020 39 mins
    Josh Linkner: Chairman, Co-founder of Platypus Labs
    With populations already shifting from urban to suburban environments, COVID-19 has expedited some of that migration. City leaders are finding new ways to use smart technology to better manage the well-being of their communities.

    Discover what industry innovator and author Josh Linkner has to say about the future of these communities and ways that smart cities are emerging and evolving.

    Gain insights on how insight on data management, coupled with artificial intelligence will be a key tool in managing the health, safety and overall wellness of a population. We will also look to cover the economic impact as urbanization shifts.
Delivering the connected world. Simply. Securely. Reliably.
We deliver the promise of the connected world.

In today’s rapidly transforming environment, we integrate, secure and operate the networks, and mobile technologies that help businesses and governments around the globe expand reach, increase productivity, improve agility, and maintain longevity.

Our solutions across Connectivity, Security and Advanced Business Communications are designed to help enterprises pursue new possibilities and create entirely new revenue streams – more efficiently than ever.

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  • Title: Goodbye Digital Age, Welcome Fusion Era
  • Live at: Oct 15 2020 9:00 am
  • Presented by: Charlie Ang, Industry 4.0 Futurist
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