How to automate your return to workplace processes

Logo
Presented by

Steffen Selbman, Principal CX Consultant, Verizon

About this talk

During this session, Verizon - a leading supplier of customer experience solutions - operating office locations globally and employing around 150,000 colleagues with over 30,000 contact centre agents, will provide thought-provoking and actionable ideas for how to use contact centre automation within your business to streamline employee return to workplace processes. Our contact centre experts will demonstrate how organisations can automate health screening for their employees as they return to the office environment, enabling data gathering of critical health tracking information, improving HR staff productivity and reducing the need for human interaction.
Related topics:

More from this channel

Upcoming talks (14)
On-demand talks (495)
Subscribers (62880)
We deliver the promise of the connected world. In today’s rapidly transforming environment, we integrate, secure and operate the networks, and mobile technologies that help businesses and governments around the globe expand reach, increase productivity, improve agility, and maintain longevity. Our solutions across Connectivity, Security and Advanced Business Communications are designed to help enterprises pursue new possibilities and create entirely new revenue streams – more efficiently than ever.