The Digital Workforce: Skills for the Future

Presented by

Nicola Inge | Roger White | Lorraine Stockle | Lianna Brinded

About this talk

Using new technology to increase efficiency makes sense, but it’s only one side of the coin – the future of work is the future of man and machine. That’s why more and more companies see upskilling their workforce as a priority. While 66% of senior execs* said it’s vital to deploy new technology, more saw Emotional Intelligence (EI) and people skills as key success factors specifically Adaptability (76%), Problem solving (72%), Risk management (72%), Digital skills in general (75%)* So how do you build this ‘new’ workforce remotely? How do you help them cope with the challenges of remote working? How do you fulfil employee expectations of a flexible work model and still be able to address the need for face‐to‐face interaction and creative dialogue between colleagues? In this session, we’ll be discussing: • How to build the skills of your workforce • Enable employees to maintain a good work/life balance • How to encourage them to leverage their empathy, compassion and emotional intelligence in their decision making * 2020 The Future of Work, Reimagining business as usual, Verizon Research report Presented by: Lianna Brinded, Head Of Yahoo Finance UK, Verizon Media Nicola Inge, Employment & Skills Director, Business In The Community (BITC) Roger White, Senior Manager - International Sales L&D - Verizon Business Lorraine Stockle, Associate Director, Talent Acquisition - EMEA, Verizon

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We deliver the promise of the connected world. In today’s rapidly transforming environment, we integrate, secure and operate the networks, and mobile technologies that help businesses and governments around the globe expand reach, increase productivity, improve agility, and maintain longevity. Our solutions across Connectivity, Security and Advanced Business Communications are designed to help enterprises pursue new possibilities and create entirely new revenue streams – more efficiently than ever.