Operational Efficiency in Retail: A Top Priority for 2023

Presented by

Gaurav Pant-Incisiv, Prashant Kelker-ISG, James Hughes-Verizon, David Naumann-Verizon

About this talk

According to the recent 2023 Connected Retail Experience Study, conducted by Incisiv in collaboration with Verizon, retailers are prioritizing investments in technologies that improve operational efficiency to reduce costs and increase profitability. Join us for an engaging webinar to hear the findings from this study with retail experts from Incisiv, ISG and Verizon as they explore the key strategies, capabilities and technologies that retailers are adopting to improve their operational efficiency. Learn how to: • Achieve real-time inventory visibility • Increase automation for routine tasks • Improve checkout speed • Enhance store and digital integration Presenters: Gaurav Pant, Co-Founder & Chief Insights Officer at Incisiv Prashant Kelker, Chief Strategy Officer and Partner, Americas Consulting at ISG James Hughes, Retail CTO, EMEA at Verizon David Naumann, Retail Marketing Strategy Lead, U.S. at Verizon About Incisiv Incisiv is a next-generation industry insights firm that helps retailers and brands navigate digital disruption in their industry. About ISG ISG is a leading global technology research and advisory firm. About Verizon Verizon Communications Inc. is one of the world’s leading providers of technology and communications services.

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