Best practices to help reduce the impact of retail returns

Presented by

Ron Insana, Brian Solis, Jason Ibaceta & Katie Riddle

About this talk

With the acceleration of online commerce comes a rise in returns. The impact on retailers’ bottom lines is a concern, and taking actions that help reduce the cost of returns is becoming imperative. Join host Ron Insana, CNBC Senior Analyst and Commentator as he sits down with Brian Solis, world-renowned Digital Analyst and Futurist, award-winning Author and global Speaker. You’ll also hear from Verizon retail executives about how they manage returns from retail store and distribution center perspectives. Don’t miss this chance to explore the returns process from start to finish, learn what retailers can do to help minimize the financial impact, and ways you can mitigate returns and keep your customers happy. Ron Insana - CNBC Senior Analyst and Commentator, Financial Journalist, Bestselling Author Guest speakers Brian Solis - Digital Analyst, Futurist, Bestselling Author, Speaker Jason Ibaceta - Executive Director Sales Ops and Enablement, Verizon Wireless Katie Riddle - Global Retail Strategist, Verizon

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