For the Tennessee Titans, fan experiences are at the top of the playbook.

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Presented by

Paul Kapustka, Adam Nuse, Brian Gorney & Jeff Josephson

About this talk

The Tennessee Titans are known today as one of the most “fan-first” teams in the NFL—but the story behind that ascension is a must-hear for any venue operator. During this webinar, Paul Kapustka of Stadium Tech Report sits down with Adam Nuse from the Tennessee Titans, Jeff Josephson of Wicket Software, and Verizon’s Brian Gorney to explore how the Titans went from “worst to first” in fan experiences. This included implementing revolutionary Express Entry technology solutions, powered by 5G and 5G Edge, that set an entirely new standard for ticketing innovation and accelerated entry in sports. Don’t miss this conversation, where you’ll hear about: - New technologies that have transformed frustrating aspects of live sports and entertainment events into positive guest experiences from the start - How Express Entry reduces high-friction points and speeds up stadium entry - Next-generation biometric solutions, like opt-in facial authentication, that can enhance security and support staff - Fan feedback, including engagement and loyalty results - Next steps, as the Titans integrate the latest technologies to improve fan experience, operational efficiency, and revenue growth Hear from our experts: Paul Kapustka - (Host) Editor, Stadium Tech Report Adam Nuse - Chief Revenue Officer, Tennessee Titans Brian Gorney - Senior Managing Director, U.S. Pro Sports, Verizon Jeff Josephson - Head of Sales at Wicket Software
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