How to run a Productive and Profitable firm: A view from the Office of the CFO

The focus for every CFO is to both make and manage the money. With over 140 KPIs to track, CFOs and finance leaders are in a unique position to guide Professional Service firms to greater revenues and profitability. This session will help identify the KPIs that make the real difference and give you the opportunity to see how you compare with some of the leading service-based firms and learn from their success. We will take a deep dive into the SPI Maturity Benchmark research, which looks at the differentiators between leading performing firms vs the laggards. This session focuses on the money, and using the data and insights garnered from the research, Mark and Dave cover the challenges facing CFOs today. They consider what tools are at your disposal to overcome these challenges and which of the 140 KPIs and approaches leading firms adopt that give them a competitive edge and higher profit margins. Key Challenges: · Inflation, a declining labour market, increased turnover, and cost of labor are all creating downward pressure on profitability, which CFOs are being asked to manage to protect EBITDA. · With over 140 KPIs CFOs have a lot of data available, but which ones make the real difference? · Why overachieving your goals can actually deliver adverse results for profitability and revenue. Audience Takeaways: Services Performance Insight have produced their Maturity Benchmark Report over the past 15 years. With this depth of knowledge, they have mapped out what the best-performing service-based firms do differently. Dave Hofferberth will share that knowledge, showing you which KPIs to focus on to improve profitability and the data you need to support your recommendations to the CEO when assessing the future focus for your organization. And using the data presented you can compare yourself against your peers, to see what, if needed, the action you can take to improve staffing, revenue, and profitability.