How Chatbots Can Help Drive Business Success

Presented by

John Forrester, CMO, Inbenta

About this talk

In the age of digital customer service, on-demand help is expected 24/7. Customers don’t want to wait for an agent or an email when they need help; they want answers now. The answer: chatbots utilizing artificial intelligence and backed by the power of on-going machine learning processes. This hour-long webinar includes in-depth discussion, insights, and live Q&A covering everything you’ll need about launching an AI-powered chatbot for your business and enhancing service to your customers in order to gain a strategic competitive advantage.

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Inbenta is a global leader in AI, whose patented NLP fuels highly accurate search solutions for customer support, e-commerce and chatbots. Our content is focused on the ever-expanding trends in the world of AI, neural networks, and virtual assistants within the customer success space.