How Does It Work? Intelligent Self-Service Search

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Inbenta

About this talk

Inbenta, a global leader in artificial intelligence, utilizes patented natural language processing technology to provide a highly accurate search solution for customer support, e-commerce and chatbots. Inbenta's semantic search engine understands & delivers results based on the meaning behind customers’ search queries, not just the individual keywords, leading to improved customer satisfaction, lower support costs and stronger ROI. The result? Industry leading 90%+ self-service rates.

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Inbenta is a global leader in AI, whose patented NLP fuels highly accurate search solutions for customer support, e-commerce and chatbots. Our content is focused on the ever-expanding trends in the world of AI, neural networks, and virtual assistants within the customer success space.