Automating security in the financial sector: opportunities and challenges

Presented by

Jerry Silva, Vice President, Financial Insights, IDC

About this talk

The current pandemic is creating unique challenges for financial institution to manage risk and capital requirements. Banks are being challenged by everything from moving to remote working environments for its contact center professionals to a shift in payments from physical to online to an explosion of new loan applications and to a difficult loan receivables environment that in turn create new security and risk concerns. Banks in the best place to survive and thrive during this crisis are those that have adopted technologies like AI, Automation, mobility, and cloud to improve scalability and resiliency. Join this fireside chat with to hear about the role automation is playing in the industry and to ensure security and resiliency for the future.

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