Karen Mehal, Sr. Manager, Accenture Field Service Practice | John Hernandez, SVP & COO, Salesforce Service Cloud
It’s the age of the customer, and whether it’s B2C or B2B, companies everywhere are re-imagining how they deliver on the rising expectations of customers. Technology is transforming every aspect of business, and one of the areas where it can have the greatest impact is field service or on-site service.
During this webinar, Karen Mehal, Accenture Field Service Practice Leader, will share her insight into how empowering your service employees with the right tools to deliver on-site service has a direct impact on the growth of your business.
•How to leverage field service technology and innovation to empower your employees,
•How to reduce costs and streamline productivity
•How connected field service can deliver faster, smarter, and more personalized service experiences to your customers
View on salesforce.com: https://www.salesforce.com/form/event/webinars/salesforce-webinar-1247233.jsp