CX Super Powers for Modern Marketing Leaders

Presented by

Steven Tsao, Digital Marketing Futurist at Arm Treasure Data

About this talk

CMO’s and CIO’s are tasked with a lot of responsibilities today, while minimizing costs and maximizing revenues. What if we can give CMO’s and CIO’s super powers that will accomplish your objectives, and improve the way your teams work with each other? What would that super power look like? Here are some of the questions we will go over: · How has competition changed? · Do we have end-to-end, holistic view of the customer? · Are we equipped to personalize the customer experience across the journey? and more... In this session, Steven Tsao, Treasure Data’s Digital Marketing Futurist will share the super powers you can develop to weather the storms today and brave the “New Normal.”
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