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The digital social world. Impacts & opportunities for businesses, jobs & society

Every business is impacted by global digital disruption.
Even the most successful and iconic 20th century businesses must transform to remain relevant and retain their leadership in the 21st.

Tech-savvy start-ups with natively digital business models regard this point in time as the best time in the history of the world to invent something.
The world is buzzing with technology-driven opportunities leveraging the solid platform provided over the past 30 years, birthed from the Internet, then mobility, social
and now the massive scale of cloud computing and the Internet of Things.

Join this webinar to learn how your business can leverage the opportunities of digital disruption.

Debra Bordignon, CTO, Strategist and Innovation Executive, DD Australia
Scott Gibson, Group Executive: Digital Practice, Dimension Data Group
Recorded Nov 23 2017 63 mins
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Presented by
Debra Bordignon, CTO Dimension Data Australia & Scott Gibson Digital Practice Dimension Data
Presentation preview: The digital social world. Impacts & opportunities for businesses, jobs & society

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  • Our technology in action: delivering superior experiences . Jun 25 2019 2:00 pm UTC 60 mins
    Mark Burton, from Riverbed and Tim Wade, from Dimension Data
    For anyone following pro cycling, our web-based Race Center application is revolutionary. Combining live data, video, images, social media feeds and commentary, it gives fans, teams and organisers an unparallel view of the action. Through the smart application of machine learning and artificial intelligence it enables us to tell the story of pro cycling like never before.
    But in order for us to provide seamless access to the information Race Centre requires that the team have transparent view of the user experience.

    Join Dimension Data and Riverbed to find out how we’re using a high-performance platform to delivers superior experiences with quick access to data with 100% accuracy and no blind spots.
  • Increase Profitability Through Machine-Managed Human Relationships Recorded: Jun 5 2019 40 mins
    Wayne Speechly: Principal Director, Dimension Data
    We’ve all heard that everything is becoming connected, and that organisations are gaining great insights from data collected.

    How this data is leveraged allows better decision making and more operationally efficient business practices, but are organisations capitalising on the opportunity of allowing machines to create more meaningful relationships? When organisations partner human-beings and technology, they’re able to change profitability, and getting technology to change human behaviour is where the advantage lies.

    Join this webinar to learn how to use AI to monetise your people better today.
  • 2019 Global Threat Intelligence Report: Cybersecurity insights from the inside Recorded: May 30 2019 57 mins
    Mark Thomas from Dimension Data and Rob Kraus from NTT Security
    In 2018, cryptojacking (also known as illicit coin mining), while still in its infancy, caught many organisations off-guard. This, along with a record increase in vulnerabilities in the last year, are exposed in the latest NTT Security Global Threat Intelligence Report. In this webinar, we explore the findings of the Report and provide insights to help maintain and improve your cybersecurity posture.
  • Is your WAN ready for the cloud? Recorded: May 21 2019 40 mins
    Geoff Sinn, Practice Manager of Networking & Chris Lawton, Director of Networking – Americas, Dimension Data
    Transforming the network you have to the network you need
    Part 1 of a 3-part webinar series on SD-WAN

    Join us for an overview of what SD-WAN is and why you need to deploy a SD-WAN solution. Geoff will cover the impact of hybrid IT and cloud applications on legacy networks. Chris will discuss the details behind the SD-WAN solution. Let Dimension Data show you how a SD-WAN solution can help you:
    •Enhance business agility and productivity
    •Improve your end user experiences
    •Optimize network cost and performance
    •Improve application response times
  • How to establish Visibility, Governance and a Security Culture for Multi-Cloud Recorded: May 2 2019 63 mins
    Moderator: Dan Raywood Speakers: Rory Duncan, Jenn Black, Darren Thomson
    Is cloud security your top priority, or it is languishing somewhere on a never-ending to do list?

    A user-driven cloud revolution has left IT and security professionals struggling to establish visibility of data and services, and unable to regain control of the risks associated with dispersed data and multiple cloud identities. So how should organizations regain control and begin putting the “frogs back into the box” for multi-cloud security?

    In this webinar, we will look at how to get ahead with cloud, build a ‘cloud culture’ into your business, underpinned by a platform approach to avoid further complicating the picture to get the most from the cloud, whilst also managing the challenges of data everywhere, multiple cloud identities, mobile connections and global compliance.

    Key takeaways:

    What are the common pitfalls for multi-cloud security and how to avoid them?
    Why and how to establish visibility of what has been deployed to the cloud
    When to mirror on-premise security controls in the cloud
    How to establish threat protection in a multi-cloud environment
  • Dimension Data – Connecting the world to the Cape Epic Recorded: Apr 24 2019 48 mins
    Kevin Vermaak: Cape Epic Race Founder and Wolf Stinnes: Dimension Data Chief Solutions Architect
    Connecting the Cape Epic across all terrains is no small feat. Dimension Data's technology solution delivers a world class digital solution to the public, the riders, the fans and the event organisers, in some of the most remote, rugged and beautiful parts of the world. We’ll be joined by the founder of the Cape Epic, Kevin Vermaak and Dimension Data’s Chief Solutions Architect as we delve into exactly how this incredible race all comes together.
  • Truth or Fiction: Based on the pace of change, it is impossible to forecast what Recorded: Apr 15 2019 8 mins
    Guillermo Diaz Jr, SVP, Customer Transformation, Cisco & Rob Lopez, Group Executive - Digital Infrastructure, Dimension Data
    Guillermo Diaz and Rob Lopez sit down over a cup of coffee to share insights on the pace of technology change and adding value to the business.
  • Truth or Fiction: The traditional office or workplace no longer exists. Recorded: Apr 15 2019 8 mins
    Guillermo Diaz Jr, SVP, Customer Transformation, Cisco & Rob Lopez, Group Executive - Digital Infrastructure, Dimension Data
    Technology is transforming and disrupting business and the workplace. Guillermo Diaz and Rob Lopez exchange views on the role of technology in creating an extensible workplace that enables competitive differentiation.
  • Truth or Fiction: Automation will solve all your problems. Recorded: Apr 15 2019 7 mins
    Guillermo Diaz Jr, SVP, Customer Transformation, Cisco & Rob Lopez, Group Executive - Digital Infrastructure, Dimension Data
    Guillermo Diaz and Rob Lopez discuss how to achieve a single pane of glass and avoid a single glass of pain, simplifying to automate and secure, and software-defined everything.
  • Truth or Fiction: Enterprises will cease to invest in their own data centres. Recorded: Apr 15 2019 7 mins
    Guillermo Diaz Jr. SVP, Customer Transformation, Cisco & Rob Lopez, Group Executive - Digital Infrastructure, Dimension Data
    Hybrid IT has become the dominant operating environment. Guillermo Diaz and Rob Lopez sit down to discuss considerations for data center environments.
  • Truth or Fiction: The role of CIO is evolving towards value creation. Recorded: Apr 15 2019 8 mins
    Guillermo Diaz Jr, SVP, Customer Transformation, Cisco & Rob Lopez, Group Executive - Digital Infrastructure, Dimension Data
    Guillermo Diaz and Rob Lopez discuss the evolving role of the CIO, enabling business transformation, managing data, embedding security across the IT landscape and the IT skills required.
  • Building a next generation service management operating model, to reducing speed Recorded: Apr 11 2019 45 mins
    Dilip Kumar, Chief Operations Officer, Group Services, Dimension Data
    In a world of digital transformation and increasing demands of end users, how do you ensure you are delivering a service that meets client expectations whilst also ensuring a superior client experience? Most traditional operating models fall short of meeting clients’ needs, limiting their experiences.

    At Dimension Data, we recognized that our traditional operation model fell short of meeting client expectations as we transformed our client experience through a data-driven transformation. Organized around the clients’ journey with us and internal journeys (end-end process), we redesigned our operating model, producing 30-50% productivity gains and achieving 3% revenue growth. Hear how we’ve successfully modernised our traditional onsite support services to remote services through objective, client-centric, and data-driven digital capabilities.
  • SAP ERP to S/4HANA Strategy & Roadmap Design Recorded: Mar 14 2019 64 mins
    Vaughn Booyens, SAP Solution Architect S/4HANA and Marco Bronze, SAP Enteprise Architect S/4HANA
    The Dimension Data S/4HANA Roadmap design service offers a bottom-up review of your SAP Assets through a software led approach as well as a top down business led approach using standard SAP Reports i.e the Pathfinder, S/4HANA Readiness check and Solution Manager tools like Custom Code Management. The information gathered by these tools and the corresponding outputs/deliverables enable you to make an informed decisions on your S/4HANA Future State.
    The objective and value we offer with the SAP ERP to S/4HANA Roadmap design is to evaluate existing customer data, interfaces, processes, custom code, data volume, security, architecture and people to provide options on the planned deployment approach.
    Further outputs include the destination, On-Premise, HEC, Hybrid or Private Cloud inclusive of the associated future state SAP Architecture
    In turn, this will mitigate risk for both Dimension Data and our customers to provide a business outcome for the new Digital core and provide a clear scope for your initiative.

    Vaughn Booyens : SAP Solution Architect S/4HANA Strategy and Roadmap design.
    Marco Bronze : SAP Enteprise Architect S/4HANA
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    Chris Sidwell-Smith, Systems Engineer, Palo Alto Networks
    PAN-OS®9.0, the latest release of the Palo Alto Networks software that powers their next-generation firewalls, keeps you on the cutting edge with tightly integrated innovations. It simplifies your operations through analytics and automation while giving you consistent protection through exceptional visibility and control across the data center, perimeter, branch, mobile and cloud networks.

    Join this short webinar to learn all the new enhanced features and how some of the 60+ new capabilities helps prevent successful cyberattacks.

    Key benefits:

    •New DNS security service disrupts attacks using machine learning
    •Policy tool to deploy best practices with confidence
    •Secure high-performance environments at greater scale
  • Operational Technology Faces Security Crisis Recorded: Feb 25 2019 38 mins
    Richard K. Peters (Fortinet), Warren Small (Dimension Data), Stan Gibson (IDG Strategic Marketing Services)
    With digital transformation top of mind and the rapid convergence of IT and OT networks, many organizations are not ready for the attacks and threats they are facing. For OT networks, this is nothing short of a cybersecurity crisis. A comprehensive solution is needed that delivers complete OT network architecture visibility, control, and real-time situational awareness that is implemented with the knowledge and skills of OT experts.

    During this webinar, industry leaders from Dimension Data, NTT and Fortinet will discuss the best practices and technologies available to enable organizations to outmaneuver known and unknown attackers and protect their industrial control systems environments.


    Richard K. Peters
    Director, Operational Technology Global Enablement, Fortinet

    Warren Small
    Senior Vice President Transformation and Practise Director, Secure Digital Workplace, Cyber Security, Dimension Data

    Stan Gibson
    Contributing Editor, IDG Strategic Marketing Services
  • CX Automation and AI: Achieving real world results Recorded: Feb 21 2019 60 mins
    Rob Allman - SVP Customer Experience, Dimension Data; Dr Harsh Vinayak - SVP of BPO and R&D, NTT Data
    Robotic process automation is quickly becoming an integral part of the new CX delivery model. Technologies like predictive analytics, machine learning, and cognitive computing are becoming more powerful. But what does this mean for your customer and for your business?
    We will be discussing the application of these technologies in a real world CX automation context.
  • Making AI work for you Recorded: Feb 20 2019 56 mins
    Wayne Speechly: Principal Director, Dimension Data and Richard Sutherland: Global Technical Account Manager, Intel
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  • Bridging the artificial reality: A roadmap to CX Leadership Recorded: Feb 7 2019 62 mins
    Rob Allman - SVP Customer Experience, Dimension Data and Mike Wells Senior Director - CX Consulting
    We focus our attention on unpacking and defining the core components required when developing a market leading CX roadmap, with the customer placed at the centre. We will be supporting these components with some of our latest research and insights found in our 2019 Global Customer Experience Benchmarking Report.
  • Moving end-user experience management into the spotlight Recorded: Jan 29 2019 30 mins
    John Plaskett and Mark Burton from Dimension Data and Riverbed
    The evolving application landscape is forcing organisations to put the user at the centre of IT infrastructure plans. The hybrid environment and distributed nature of applications has changed the way organisations manage their IT infrastructure, moving end-user experience management into the spotlight. Today - and in the future - end-user experience management will be the single most important element in understanding how IT services are being delivered.

    Join John Plaskett and Mark Burton from Dimension Data and Riverbed for a discussion on why end user experience management should form the heart of any technology infrastructure management strategy.

    •Why you should be prioritising end-user experience management as your key infrastructure management metric.
    •How keeping your users happy is key to delivering business value now and in the future.
    •How evaluating performance from an end-user perspective may reveal surprising insights and can help you measure ROI on key technology projects
  • 2019: The Year for Businesses to Commit to Change & Become Secure by Design Recorded: Jan 17 2019 60 mins
    Michael Hill, Rory Duncan
    The past year has seen a number of high-profile cybersecurity breaches come to light, not to mention the biggest change to data regulation in decades. The consequences of a security breach can result in significant fines and reputational damage, meaning that security is no longer an IT challenge, but a business challenge.

    With business leaders now confident that digital is here to stay, they’re also recognizing their business success relies on them being secure by design.
    This change in mindset is happening at various levels throughout the organization. Business leaders are realizing that cybersecurity must be aligned with their overall business goals and, moreover, that they must be cybersecurity-conscious at every point in their digital transformation journey.
    In this webinar, we will explore:
    •How and why organizations now must be secure by design
    •How cybersecurity is becoming intelligence driven
    •What to consider when preparing for this cultural shift
If you believe you can do anything, we’re here to help you do it.
Dimension Data uses the power of technology to help organisations achieve great things in the digital era. As a member of the NTT Group we accelerate our clients’ ambitions through digital infrastructure, hybrid cloud, workspaces for tomorrow, and cybersecurity. With a turnover of USD 7.4 billion, offices in 46 countries and legal entities in 68 countries, and 30,000 employees, we deliver wherever our clients are, at every stage of their technology journey. We’re proud to be the Official Technology Partner of Amaury Sport Organisation, organiser of the Tour de France, and the title partner of the cycling team, Team Dimension Data for Qhubeka.

For more information, visit www.dimensiondata.com

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  • Title: The digital social world. Impacts & opportunities for businesses, jobs & society
  • Live at: Nov 23 2017 7:30 am
  • Presented by: Debra Bordignon, CTO Dimension Data Australia & Scott Gibson Digital Practice Dimension Data
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