The 2020 Global Managed Services Report

Presented by

Damian Skendrovic and Martin Veitch

About this talk

NTT Ltd.’s 2020 Global Managed Services Report: How organizations are adopting smart sourcing to navigate with confidence Conducted by IDG Research, the report covers the challenges and opportunities felt by over 1,250 business and IT leaders across the world. And from that, the rise in importance of a new service model, smart sourcing. The research looks at the importance of smart sourcing for organizations and the service providers they partner with. All seen through the light of three core themes: security, transformation reimagined and technical expertise. The rise of smart sourcing - At its simplest, smart sourcing is an approach to the selection and prioritization of those service providers that go above and beyond the delivery of tactical IT solutions. It’s about nurturing long-lasting relationships with providers who can deliver business outcomes aligned to the goals of the entire organization. Presented by Damian Skendrovic, Executive Vice President, Managed Services Go-to-market, NTT Ltd., and Martin Veitch. Editorial Director at IDG Connect.
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NTT is a leading, global technology services company. We believe that together we do great things. In a constantly evolving world, technology doesn’t stand still. And nor do we. Every wave of change is an opportunity to transform your business today, so you can reshape the outcomes of tomorrow. We’ve combined the capabilities of more than 20 remarkable companies to become one, leading technology services provider. Together, we help our people, clients, and communities do great things with technology to create a more secure and connected future. Together we enable the connected future.