- What is the NewsFlo Integration: types of content and sources that covers
- How it Works: the technology NewsFlo uses, how the content is imported and matched with the authors, and how to set it up
- All configurations in Pure (workflow, notifications, disclaiming)
- What to do when clippings are wrongly assigned to the authors: what is the 'Feedback Loop' and how to use it
Have you filled out your Master list? Did you load a Master List but cannot remember where to find the Logs? Check out this video describing the Master List Import process! Part II of our Pure Master List series.
Part 2 of the Pure Master list classes. Please make sure you have watched Part 1 before moving onto this class.
Are you responsible for the Master List for Pure? Have you been using the Master List for years but want a little more understanding? This video is made for you. Here we will discuss the best practices, do's and don'ts and all the parts of the Pure Master List.
Don't miss out on Part II coming soon which discusses how you can import the master list into Pure.
For those customers who are new to getting support for Pure, this class will answer the questions “what is Jira (Pure support system)”, “how do I to seek help through Jira” including “how do I submit a ticket”, “what happens when I submit a ticket” and “how do I track the progress of my tickets.”
Table of Contents:
0:40 Pure Product Specialist Team
1:24 What is Jira
1:57 What happens when I ask for help with Pure?
5:26 How do I ask for Help?
5:52 Log into Jira and create a ticket
13:46 How do I describe my problem or question?
17:43 How do I track progress on my tickets?
23:43 More information on searching and saving filters*
24:44 Closing Tickets
26:19 Thank you and feedback
* For more information on searching and saving filters in Jira, as discussed in this video at 23:43, please refer to https://confluence.atlassian.com/jirasoftwarecloud/advanced-searching-764478330.html.
The Pure Academy is a global training initiative designed to help Pure super users take advantage of the features in Pure; it compliments the manuals and documentation embedded in Pure. Here you will find video tutorials as well as other educational materials to help enhance your knowledge with Pure.