In today’s enterprises, IT departments have the data that can provide critical information to drive business decisions. To strengthen the partnership between IT and the business, a service-oriented architecture is essential.
This webinar explains how Splunk ITSI can help you overcome the challenges in delivering business value. We will explore how to design, build and map performance of your IT services. We’ll also discuss how to support critical business functions, processes and applications with powerful and intuitive insights.
Topics include:
- Best practices on how to get started with a service-oriented approach
- Techniques to deconstruct a service to build an effective service model
- Demo on how to build meaningful “glass tables” in Splunk ITSI for real-time insights into service health and key performance indicators