Fight Fraud with Data: How States Can Confront Unemployment Insurance (UI) Abuse

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Presented by

Joe Beck, Division of Information Technology, New Jersey | Juliana Vida, Splunk | Dan Lohrmann, Center for Digital Government

About this talk

Unemployment claims skyrocketed over the past year, as millions of Americans lost their jobs during the pandemic. Sadly, as the number of claims rose, so did instances of unemployment insurance benefits fraud. These cases have resulted in billions of dollars lost. In California alone, officials reported more than $11 billion in improper payments in the first nine months of the pandemic. And these fraudulent claims aren’t just costly – they add complications and delays to already-overwhelmed state benefits systems that ultimately affect regular citizens who are out of work. Each state provides a critical lifeline for individuals and it's incredibly important that these systems perform well and detect fraudulent activity immediately. How can states fight fraud? With better access to data. More comprehensive information on identity and behavior will help stem the tide of fraudulent claims. Join us for an in-depth discussion on how states can get a handle on waste, fraud and abuse in your unemployment insurance benefits program. Our panel of public officials and industry leaders will cover a range of topics, including: · How unemployment insurance benefits fraud has impacted states during the pandemic · How better access to data can help address gaps in state unemployment systems · How your state can build on and mature its fraud strategy

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