Rethink IT Series, Session Four: Shift from a “Silo Lens” to a “Service Lens”

Presented by

William Cappelli, DevOPs Sales Specialist for EMEA at Splunk

About this talk

Companies must deliver more digital services to customers, and any outage poses a great risk to reputation and revenue. The need for end-to-end visibility increasingly underpins the critical relationship between IT and business teams. This session will explain why lines of business continue to face the risks and costs of service degradation and outages and help you understand how to associate infrastructure and application metrics with the drivers of the end-user and business health KPIs to really become a business partner.

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Splunk is the world’s first Data-to-Everything Platform. Now organizations no longer need to worry about where their data is coming from, and they are free to focus on the business outcomes that data can deliver. Innovators in IT, Security, IoT and business operations can now get a complete view of their business in real time, turn data into business outcomes, and embrace technologies that prepare them for a data-driven future.