Lessons from the Trenches: In-House Practitioners Talk Information Governance

Presented by

Jo Goldstein (Whirlpool), Patricia Oliveira (MUFG Union Bank), Mark Diamond (Contoural)

About this talk

Information Governance (IG) programs are full of both promise and pitfalls. Many organizations are asking what they can and should do to incorporate IG programs that help their employees be more productive while also reducing risk and costs. Join expert practitioners Jo Goldstein (Whirlpool), Patricia Oliveira (MUFG Americas), and Mark Diamond (Contoural) as they discuss: -How they got their organization to care about Information Governance -Lessons learned while executing their Information Governance programs -Why it's important to obtain consensus from across different groups -Building the right-sized program for your organization Join us for a lively discussion! About the Speakers: Jo Kathryn Goldstein, CRM is currently Senior Manager, Information Governance for Whirlpool. Her career in Information Management has included the pharmaceutical and banking industry. In the past Jo has served as Vice-Chair for PRIMO- the Pharmaceutical Records and Information Management Organization, President of the Indianapolis ARMA Chapter, and the former ARMA Standards Development Committee. Patricia Oliveira leads the Records & Information Management program for MUFG Americas, part of a global financial institution. As such, her focus is to support and develop an enterprise-wide, compliance based RIM program focused on risk mitigation. She has over two decades of experience in planning, designing, and executing complex integrated programs, building strategic organizations, and leading change in multiple disciplines and diverse industries.  Mark Diamond is founder & CEO of Contoural. He is an industry thought leader in proactive records & information management, litigation readiness and risk & compliance strategies. As a trusted adviser he and his company help bridge legal, compliance, security and business needs and policies with effective processes, technology and change management.

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