Name: Banking leader optimizes app performance: Observability case study
Start: 2023-06-28T16:00:00Z
End: 2023-06-28T16:00:40.000Z
Location: BrightTALK
Rating: 0

Connect application performance and customer experience to business outcomes with a smarter approach to performance management. Get real-time insight from your apps using Application Performance Monitoring & Management: how they're being used, how they're performing, and where they need help.

Agent lifecycle management just got easier. Learn how the Smart Agent for Cisco AppDynamics centralized user interface streamlines agent management and simplifies application instrumentation.

APM and infrastructure agents remain the most powerful tools for instrumenting applications, but the complexities of installing and managing extensive agent fleets can lead to slow deployments and outdated systems.

To maintain compliance, strengthen security and onboard new applications quickly, organizations need a better way to manage the agent lifecycle.

In this webinar, discover how our newly released agent lifecycle management solution, Smart Agent for Cisco AppDynamics, simplifies application instrumentation at scale with intelligent automation.

You’ll learn how to:
-Save time and drive efficiency by managing any size agent fleet with just a few clicks.
-Shorten the deployment time for instrumenting new applications and automated upgrades.
-Easily identify out-of-compliance agents and automate the upgrade process to minimize risk.

Watch this webinar to learn how this latest release reduces the time needed to maintain agents while boosting security and compliance.

Simplify agent lifecycle management with Smart Agent for Cisco AppDynamics

Tired of reactive SAP administration?

Take a deeper look into how Cisco AppDynamics hybrid application monitoring for SAP can improve performance, enhance reliability, and increase efficiency within your SAP environment.

Join our experts in this on-demand webinar and learn how to:
-Gain deep visibility into your entire SAP landscape and ABAP system health from the user interface to the database.
-Prioritize actions based on real-time data and focus on issues with the biggest business impact.
-Leverage insights to identify and mitigate risks during migrations, ensuring a successful transition.

Watch now and take control of your SAP environment with AppDynamics!

Transform SAP Operations with Performance Monitoring

Growing cybercrime is leaving companies rattled — and justifiably so. In 2022, the average cost of a data breach in the U.S. reached nearly $9.5 million.*

A “wait-and-see” approach to application security is no longer an option — it’s time to take action.

In this webinar, we’ll explore how business risk scoring in Cisco Secure Application — when paired with monitoring and observability — can strengthen your security posture and help mitigate business risk.

You’ll gain insights on:
-Why 93% of technologists say correlating risk in relation to application performance is important.
-How prioritizing risk response based on likelihood and impact can better protect users and the bottom line.
-A demo of Cisco Secure Application continuous risk scoring with business context.

* Statista. Average cost of a data breach in the United States from 2006 to 2022.

The state of cybersecurity real-world strategies for mitigating business risk

Dynatrace claims to outpace Cisco in the observability space — but that’s simply not true. Without Full-Stack Observability, IT teams lack AI-driven insights needed to effectively prioritize remediation and security based on what matters most to your business. Cisco Full-Stack Observability (FSO) goes beyond reactive monitoring to deliver proactive and predictive visibility across the entire tech stack.

Sorry Dynatrace, you can’t do that.

In this webinar you’ll learn: 
-Key differentiators between Dynatrace and Cisco Full-Stack Observability. (Spoiler alert: it’s all about AI-driven insights, accelerating MTTR, reducing tool and vendor sprawl, and mitigating risk — all in one extensible platform.)
-What to look for in an observability solution to understand with confidence which one serves your needs now and in the future.
-Why unifying views of siloed telemetry from different domains without correlation to outcomes from Dynatrace is not “observability” and can’t safeguard your entire user journey.

If Dynatrace is your jam, no worries. Bring it along for the ride! Cisco FSO was engineered to play well with everyone — any platform, tool, or vendor.

Cisco FSO vs. Dynatrace: Beyond Monitoring for User Experience Protection

When SAP is at the heart of your organization, any slowdown carries significant consequences. But for the IT teams that manage SAP S/4HANA and multi-cloud environments, getting to the root cause of performance issues isn’t always easy.

In this webinar, we’ll dive into how AppDynamics Monitoring for SAP® Solutions delivers the end-to-end SAP visibility you need to conduct fast and effective root cause analysis. With transaction and code-level visibility, you’ll be able to keep your SAP ERP running flawlessly.

Learn how to:
-Gain end-to-end visibility across your entire SAP landscape.
-Enable proactive alerting using dynamic baselines to identify whether the problem lies within SAP.
-Diagnose the root cause of performance issues and assess the impact on user experience.
-Prioritize actions by using reporting to connect every layer of your infrastructure to critical operations.
-Identify issues before, during, and after migration, providing real-time critical business performance insights.

Watch this webinar for the insights you need to optimize SAP and ensure SAP performance doesn’t hurt business performance.

Optimize Your SAP ERP: Achieving performance excellence with Cisco AppDynamics

The level of complexity in application environments has outpaced traditional monitoring and support capabilities, leaving IT Ops teams without visibility and insight to protect business critical KPIs.

Join us on-demand and learn how the Cisco Full-Stack Observability portfolio can enable cross-domain operations to:

1. Automate and prioritize issue resolution tied to revenue, user experience, risk, and cost related KPIs.
2. Minimize tool sprawl and reduce time to resolution across all incidents and app performance issues.
3. Ease cross-functional friction, promote accountability, and break down silos between teams.

Watch now for expert insights that can help you build the right observability strategy for your environment.

A blueprint for the journey towards Cisco Full-Stack Observability

APM and infrastructure agents remain the most powerful tools for instrumenting applications, but the complexities of installing and managing extensive agent fleets can lead to slow deployments and outdated systems.

To maintain compliance, strengthen security and onboard new applications quickly, organizations need a better way to manage the agent lifecycle.

In this webinar, discover how our newly released agent lifecycle management solution, Smart Agent for Cisco AppDynamics, simplifies application instrumentation at scale with intelligent automation.

You’ll learn how to:

1. Save time and drive efficiency by managing any size agent fleet with just a few clicks.
2  Shorten the deployment time for instrumenting new applications and automated upgrades.
3. Easily identify out-of-compliance agents and automate the upgrade process to minimize risk.

Don’t miss this webinar to learn how this latest release reduces the time needed to maintain agents while boosting security and compliance.

Applications are the front door for virtually every business, and customers are under pressure to accelerate their digital transformation projects. Flawless application experience is a top priority, and 84% report that the need to maintain the performance of business application is now more important than ever. Cisco Full-Stack Observability moves beyond domain specific monitoring into full-stack visibility, insights, and action, tied to business context. Cisco Observability Platform is a foundational new technology enabling developers to build solutions for full stack observability. The Cisco Observability Platform empowers developers to build modules and integrations under the Cisco FSO umbrella.

In this session, you will:
• Get introduced to Cisco Full-Stack Observability and Cisco Observability Platform.
• Learn about how to build a solution on Cisco Observability Platform.
• Listen from our partners who have built solutions on the platform.

Speakers: 
Raju Penmetsa, CTO, CloudFabrix
Laura Vetter, CTO, Evolutio
Carlos Pereira, Fellow & Chief Architect, Cisco

Empower an extensible ecosystem with Cisco Observability

In today's ever-evolving technological landscape, applications are becoming increasingly complex and distributed, heavily reliant on third-party services, APIs, SaaS, and the public Internet. Consequently, troubleshooting end-user experience has become a significant challenge, with application and network teams frequently finding themselves in costly war rooms, wasting precious time engaging in finger-pointing.

To address these critical issues, Cisco AppDynamics offers leading application monitoring (APM) solutions, while ThousandEyes provides best-in-class cloud and internet intelligence. Our new integration combines these powerful tools to deliver comprehensive end-to-end visibility across all your applications, networks, and external dependencies.

Learn how the integrated solution can help you:
- Ensure Business Continuity: Gain complete visibility into application services to ensure that your business stays operational without any disruptions.
- Break Down Silos: Overcome the barriers between AppOps and NetOps teams, promoting collaboration, speed, and agility in troubleshooting and resolving issues.
- Achieve Proactive Monitoring: Detect performance bottlenecks and anomalies swiftly, enabling you to address potential issues before they impact end-users.
Plus, you will witness a demo of real-world use cases, empowering you to optimize end-user experiences and make data-driven decisions for enhanced application performance. Don't miss this opportunity to elevate your observability game!

Speakers: 
Ben Haddox, Global FSO Architect, Cisco 
Paul Whitting, Network Experience Team Leader, Coles
Eppie Van Der Kooi, Senior Systems Engineer, Coles

Proactive Digital Experience Monitoring

In today's world, it is becoming increasingly critical that businesses deliver flawless digital experiences. One slow down, one broken check out button, one failed redirect and a customer or user may be gone forever. Not to mention the underlying impact of security vulnerabilities, which are getting increasingly pernicious by the day.

As customer expectations are growing, so do the complexities of the IT infrastructure. Apps are hosted on-premises, in hybrid environments and in the cloud, and organizations are resorting to adding more and more monitoring tools across application, network and security teams, creating silos, tool sprawl and rising costs. And while 57% of businesses acknowledge using more than ten products for observability and monitoring, 62% admit they still have observability functionality gaps.* Not addressing these observability challenges can leave your brand reputation at risk.

In this session, you will learn how Cisco Full-Stack Observability can help break through the noise, silos and tool sprawl by bringing data together from across application, networking and security - whether on-premises, in hybrid environments or in the cloud, and provide intelligent insights and actions tied to business context. 
We will be joined by two Cisco customers who will share their own observability journeys and how Cisco Full-Stack Observability has helped position themselves and their teams as true growth partners with the business.

Speakers: 
Ananda Rajagopal, Vice President Product, Cisco AppDynamics and Full Stack Observability, Cisco
Ronak Desai, Senior Vice President/General Manager, Cisco AppDynamics & Full-Stack Observability, Cisco

Elevating and securing digital experiences for your business

As more and more businesses become digital, and applications are becoming virtually the front door for every business, they are in this ever-expanding universe with digital footprints that need to be observed to ensure their businesses are reliable and secured. This calls for a platform that scales as your businesses scale and seamlessly extends to the ever-evolving digital landscape to give you complete control and visibility into your business universe.

Empower a new observability ecosystem with Cisco Observability

Learn how AppDynamics and Cisco Observability can provide a full-stack, holistic view of application performance, user experience, security posture and business impact.

In this session you will learn how Cisco Observability provides a holistic view of application performance, user experience, application security and business impact across the digital experience.

Full Stack Observability starts here

Most industries experience high demand and significant bumps in revenue based on the time of year and their specialties. For example, air travel increases in the summer which impacts app usage. As such, these companies tend to execute go-to-market strategies for sales and new product rollouts on a predictable schedule which gives cybercriminals the advantage of identifying a path of least resistance while planning attacks.

For those caught in the crosshairs at the busiest and most important time of the organization's year, the consequences of security gaps can wreak havoc. 

In this webinar, you’ll learn: 
How to ensure mission-critical applications are safe during high incident seasons. 
How to prioritize resources against the biggest impact.
What to do if an incident arises.

Security tips & tricks to stay safe during high incident seasons

With nearly 12,000 students — including 60% studying from abroad — the London School of Economics and Political Science (LSE) must ensure seamless online enrollment services across time zones with 24/7 resource accessibility.

In this webinar, Derek Alexander, LSE’s Senior Software Developer, will take us on the institution’s journey to full-stack observability with Cisco AppDynamics — and how it helps LSE deliver the digital experience its students expect.

You’ll learn:
- The challenges LSE faced when dealing with open-source software.
- Why (and how) LSE began down the road toward full-stack observability.
- How Cisco AppDynamics provides deep tech stack insights to improve app performance.

Watch now for practical insights that will help you chart your own path to full-stack observability!

Enhancing user experience in complex environments

Carhartt is growing its customer and associate base by rethinking its approach to IT infrastructure and operations—prioritizing observability across the entire technology stack. In response to the growth, the company transitioned to a cloud-first strategy to gain flexibility, scalability, and agility. Full-Stack Observability solutions from Cisco position Carhartt to support increased production volume and business footprint demands in this environment. Learn how they are gaining 360-degree visibility, powered by Cisco AppDynamics and ThousandEyes, to enable the delivery of seamless customer and associate experiences while saving the company millions of dollars in downtime and OPEX costs.

Presented by
Brian Laszlo, Manager, Application Performance, Carhartt LLC
Edward Ferron, Director, Xigent Solutions, LLC
Joe Byrne, CTO Advisor, Cisco Systems, Inc.

Carhartt Delivers Frictionless Experiences With Full-Stack Observability

First Abu Dhabi Bank manages a large portfolio of applications used by customers, employees, and partners. These services were created over time for a diverse set of customers, and FAB is continuously introducing new capabilities to the market - this results in a diverse and complex ecosystem of technologies and infrastructure. Understanding the application environment holistically and pinpointing issues before impacting performance and availability is a focus for the bank across teams and stakeholders.

Presented by
Karl Brenner, CEO, Perform IT
Emma Lewis, Head of Technology Service Management, Digital Platforms and Operations, First Abu Dhabi Bank

First Abu Dhabi Bank Optimizes Application Performance with Cisco FSO

All businesses are now digital businesses and application-driven experiences are their lifeblood. Bringing these to life at scale and securely, however, requires the ability to see, understand and intelligently manage infrastructure and applications regardless of where they live; whether on prem, in hybrid environments or in the cloud. In addition, this requires the ability to determine and reflect the business context tied to infrastructure performance and experience delivery. Cisco Full-Stack Observability allows you to move beyond monitoring and gives you the power to run your estate and applications in the most proactive, effective and secure way possible. Cisco’s new Full Stack Observability Platform integrates data and telemetry from solutions you already rely on from Cisco as well as from your application and cloud ecosystem to give you context, intelligence and visibility tied to business impact. In addition, Cisco’s Cloud-Native Application Protection Platform gives you the power to see and understand threats and vulnerabilities that can impact your posture in the cloud as well as impact customers. 

In this session you’ll hear how Cisco innovations are enabling you to elevate secure digital experiences for your business as well as position you and your team as true growth partners with the business. You will also hear from a Cisco customer about their journey to full stack observability.

Presented by
Brad Welsh, APM Program Manager, Indiana Office of Technology
Gene Hall, VP, Marketing and Communications, SI & A, Cisco Systems, Inc.
Ronak Desai, SVP/GM, FSO and AppDynamics, Cisco Systems, Inc.

Elevating and Securing Digital Experiences for Your Business

Applications are the business. Cisco gets applications. Our customers represent 100,000s of global enterprises building, modernizing, and deploying all types of business-critical applications including traditional/on-premises, lift and shift to the cloud, and modern, distributed (cloud native). Applications are the front door for virtually every business, and customers are under pressure to accelerate their digital transformation projects. Flawless application experience is a top priority, and 84% report that the need to maintain the performance of business application is now more important than ever. However, it is also more complicated than ever. Modern applications are built on top of microservices running on cloud-native and hybrid cloud architectures which are based on massively decentralized services, ultimately creating a complex and rapidly evolving environment. A small issue in one service can have a cumulative effect on the overall experience. The information and experience required to operate these environments is scattered and siloed across different tools and teams. This reduces the ability to identify, prioritize, and effectively address the issues that are directly impacting the user experience and most likely the business and its brand and reputation.  
In this session customers will learn about Cisco Full-Stack Observability which moves beyond domain specific monitoring into full-stack visibility, insights, and action, tied to business context, by breaking down silos and correlating telemetry across multiple domains, so organizations can effectively deliver always-on, secure, and exceptional digital experiences for customers and employees alike.

Elevate Digital Experiences with Cisco Full-Stack Observability

In the financial services industry, flawless application performance is not just a nice-to-have, but a competitive necessity. So how does First Abu Dhabi Bank (FAB), a leader in UAE’s banking sector, ensure a great experience for every user, every time?

This case study examines how FAB achieved full-stack observability, enabling the bank to minimize downtime and improve CX across its application portfolio. Inside, discover how FAB:

• Optimized the performance of 180+ apps across its portfolio
• Cut downtime for customer-facing applications up to 70%
• Reduced MTTR for AppDynamics-monitored workloads
• And more

Watch this on-demand session now to discover real-world best practices and lessons learned in FAB’s journey to full-stack observability.

Banking leader optimizes app performance: Observability case study

Digital Banking

Application Performance

Application Management

Financial Services

Banking

Customer Experience

Performance Management

Application Monitoring

Customer Loyalty

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Banking leader optimizes app performance: Observability case study

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