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How to Modernise Enrolment and Onboarding Experiences

In regulated industries, such as Financial Services, Government and Healthcare, forms and signatures are critical components of enrolment and onboarding interactions. Yet most services still rely on forms and signatures that function poorly on mobile—the very place most consumers spend their time. Creating and updating high volumes of forms in a timely manner can also be a huge challenge.

Join us to learn how Adobe Experience Manager Forms and Adobe Sign can help transform complex forms-based transactions into streamlined and compliant experiences that accelerate business and deliver better customer service.

In this webinar, learn how to:
•Provide an end-to-end digital form filling and signing experience across any channel
•Integrate e-signatures across the document process with Adobe Sign and Adobe Experience Manager integration
Recorded Aug 17 2017 40 mins
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Presented by
Mark Greenaway, Digital Media Director, Adobe
Presentation preview: How to Modernise Enrolment and Onboarding Experiences

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  • Implementing Digital Signatures For Regulatory Compliance in Life Sciences Mar 7 2019 2:00 pm UTC 60 mins
    John Jolliffe (Strategic Engagement, Adobe Document Cloud) & Viky Manaila (CEO, Trans Sped)
    Pharmaceutical and Life Sciences companies are subject to unique legal and regulatory requirements that fundamentally impact the way they create and manage content and data. What role can digital signatures play in helping companies manage risk and comply with regulations for the management of clinical trials, securing patient informed consent, and the control of good manufacturing practices?

    Join our live webinar to learn how:
    • Life Sciences companies can achieve digital transformation in this highly regulated sector
    • To comply with ICH E6(R2) guidelines on data integrity to avoid rejection of clinical trial data.
    • To secure legally valid Informed Consent and comply with the new EU Regulations on clinical trials data.
    • To work alongside signature solutions in non-regulated areas of life sciences companies.
    • To achieve compliance with SAFE-BioPharma standards.
  • How to drive digital agility & efficiency in the Pharma & Life Sciences industry Recorded: Feb 21 2019 54 mins
    Sean Donnelly (Econsultancy), Toby Donnison (Pharma Lead - Adobe), and Rupert Wills (Solutions Consultant - Adobe)
    The 2018 Digital Trends report released by Adobe & Econsultancy found that only 5% of healthcare and pharma organizations reported being digital-first. Yet in today’s digital world, there has never been a better time for the Pharma industry to innovate and improve health outcomes whilst driving business performance. Technology has sparked a revolution across all functions, from research and development to sales and operations. However, meeting these demands is not without its challenges. The unique nature of the pharma and life sciences industry means that it faces issues that other businesses do not have to grapple with. There are complex supplier networks, growing regulatory requirements and increasing pressure to reduce costs – so what can digital leaders do to effect change quickly?

    Join Econsultancy & Adobe in this webinar to learn:
    • The reality of the digital first challenge and the trends causing complexity.
    • How technology is shaping the future and the opportunities for digital agility & efficiency.
    • How Merck transformed time consuming business processes though digital workflows – accelerating business, and improving the employee & customer experience.
    • How electronic signatures can digitally transform your documents and workflows, accelerating an organisations digital transformation journey.
    • How to ensure you stay compliant with regulations including a live demonstration the BioPharma module (covering Title 21 CFR Part 11)
  • Sign-Up 2019: Digital durchstarten. Recorded: Feb 15 2019 61 mins
    Gregor Kolk (Business Development Lead, Adobe) & Ulrich Isenmeyer (Senior Business Development Manager, Adobe)
    Digitale Transformation und Wettbewerbsfähigkeit gehen für viele Unternehmen Hand in Hand – vor allem in Branchen wie dem Finanz- und Versicherungswesen, in denen Vertragsabschlüsse zentral sind, ist eine gute Customer Experience differenzierend.

    Die Grundlage dafür bilden oft die Geschäftsprozesse innerhalb eines Unternehmens. Denn wenn es intern schnell und reibungslos läuft, kann das nach außen weitergegeben werden.

    Im ersten Teil unserer Webinar-Serie „Sign-Up 2019“ verraten Ihnen Experten, wie Sie Ihre Geschäftsprozesse mit den richtigen Tools digitalisieren und die Weichen für das bestmögliche Kundenerlebnis stellen. Erfahren Sie mehr zu smartem Dokumentenhandling und E-Signaturen im Webinar:
    • Dokumente digitalisieren und Verarbeitungszeiten um bis zu 83% reduzieren.
    • Wichtige Prozesse erneuern und mittels KI automatisieren.
    • Mit digitalen Berührungspunkten mehr Komfort für Kunden schaffen.
  • EU e-Signature Laws – eIDAS and What You Need to Know Recorded: Jan 23 2019 46 mins
    John Jolliffe, Strategic Engagement, Adobe Document Cloud.
    When it comes to conducting business with paperless documents, organisations have embraced electronic and digital signatures. The Electronic Identification and Trust Services Regulation (eIDAS) clarifies and simplifies the legal framework for e-signatures across Europe, but how should organisations decide which type of e-signature is appropriate to their needs? And how are new technologies helping to make electronic signatures relevant for the multi-device, highly mobile workspace of today?

    Join our live webinar, to learn:

    • Why e-signatures are essential to your company's success now and in the future.
    • Which three signature types are legal under eIDAS.
    • How to select the right approach for your business.
    • Next-gen e-Signatures and The Cloud Signature Consortium.
  • How to drive digital agility & efficiency in the Pharma & Life Sciences industry Recorded: Nov 21 2018 55 mins
    Sean Donnelly (Econsultancy), Toby Donnison (Pharma Lead - Adobe), and Rupert Wills (Solutions Consultant - Adobe)
    The 2018 Digital Trends report released by Adobe & Econsultancy found that only 5% of healthcare and pharma organizations reported being digital-first. Yet in today’s digital world, there has never been a better time for the Pharma industry to innovate and improve health outcomes whilst driving business performance. Technology has sparked a revolution across all functions, from research and development to sales and operations. However, meeting these demands is not without its challenges. The unique nature of the pharma and life sciences industry means that it faces issues that other businesses do not have to grapple with. There are complex supplier networks, growing regulatory requirements and increasing pressure to reduce costs – so what can digital leaders do to effect change quickly?

    Join Econsultancy & Adobe in this webinar to learn:
    • The reality of the digital first challenge and the trends causing complexity.
    • How technology is shaping the future and the opportunities for digital agility & efficiency.
    • How Merck transformed time consuming business processes though digital workflows – accelerating business, and improving the employee & customer experience.
    • How electronic signatures can digitally transform your documents and workflows, accelerating an organisations digital transformation journey.
    • How to ensure you stay compliant with regulations including a live demonstration the BioPharma module (covering Title 21 CFR Part 11)
  • Boost Sales Productivity & Minimize Customer Effort: The Role of E-Signatures Recorded: Aug 23 2018 56 mins
    Omer Minkara, Vice President and Principal Analyst (Aberdeen Group). Mark Greenaway, Sales Director (Adobe)
    Aberdeen’s research shows that, on average, sales teams only attain 55% of their annual quota.

    Even those that get close to achieving their sales goals say that attaining their goal while improving profitability is a challenge. This is where e-signatures come into the picture.

    Best-in-Class companies leverage e-signature technology to eliminate clunky, manual steps in the sales process, removing inefficiencies and increasing closed deals, revenue growth and customer experiences.

    Join this webinar to learn:
    • Top challenges in managing modern sales processes
    • The ROI of e-signatures
    • Building blocks to maximize results from e-signatures
    • Real-life examples of transformative results from e-signatures
  • From now to WOW! Deliver better customer & employee experiences with eSignatures Recorded: Aug 2 2018 28 mins
    Gregor Kolk, Business Development, Adobe. Florian Wies, IT Service & Project Manager, Merck.
    Great customer experiences and successful business with partners often starts with productive and happy employees. They are the core of any business and the most valuable assets of an enterprise.

    This is why Merck are putting the utmost importance on the well-being and satisfaction of their employees. And as we all know the first impression counts. A fresh start in a company is always an exciting experience. So how can Adobe Sign help to build on that excitement and create a superb and digitised on-boarding experience?

    Watch this session - filmed at Adobe Summit, May 2018 - with Gregor Kolk (Business Development, Adobe) and Florian Wies (IT Service and Project Manager, Merck Group) to learn how Adobe Sign helped Merck:

    • Make employees’ day-to-day life easier in a multiplicity of business areas usually dominated by tedious paperwork
    • Wow them from the start with all-digital HR documents.
    • Increase their productivity and satisfaction and strengthen employee engagement.
  • Corporate Sustainability: Good for People, Planet, and Profit Recorded: Aug 1 2018 58 mins
    Vince Digneo, Sustainability Strategist, Adobe
    To recruit the best employees, foster a culture of sustainability.

    You know that the best and brightest employees demand that the organization they work for be genuine about their environmental and social commitments and foster a culture of sustainability throughout the workforce.

    Join Vince Digneo, Sustainability Strategist for Adobe, and hear how your company’s commitment to sustainability is not just good, it is good for business. From successful employee programs, to sustainable work spaces, learn how you and your company can be a leader in sustainability — a critical factor in attracting and retaining talent.

    At Adobe, we believe that we have an obligation — to our employees, our communities, our investors, our customers, and the environment — to operate our business sustainably. The company has embraced this principle since its inception and has made sustainability a valued part of our business’s culture.

    *Originally recorded as part of a SHRM webcast series
  • Die elektronische Signatur in der Kundenkommunikation im Finanzbereich Recorded: Mar 23 2018 31 mins
    Ralf Marg, Strategic Client Success Manager (Adobe) und Rüdiger Herfrid (Marketing Manager, Adobe Sign)
    Ralf Marg (Strategic Client Success Manager, Adobe) und Rüdiger Herfrid (Marketing Manager, Adobe) zeigen die Vorteile der elektronischen Signatur in der Kundenkommunikation und bei Dokumentenprozesse im Finanzumfeld.

    • Sind Unterschriften noch zeitgemäß?
    • Sinn und Zweck von Unterschriften im Finanzumfeld
    • Verbindlichkeit in dokumentenbasierten Geschäftsprozessen
    • Fakten zur Rechtsverbindlichkeit der elektronischen Signatur
    • Die digitale Selbstauskunft - so funktioniert‘s:
    • Elektronische Signatur am Beispiel der digitalen Selbstauskunft
    • Live Demo der der digitalen Selbstauskunft
    • Leasingvertrag : Einsatz der Fernsignatur (Qualifizierte Elektronische Signatur)
    • Datensicherheit, Datensouveränität und Datenschutz

    Die elektronische Signatur digitalisiert die letzte Meile von Dokumentenprozessen.
    Warum unterzeichnen wir Dokumente im Finanzbereich überhaupt? Hier geht es um Verbindlichkeit, Kontrolle und Nachvollziehbarkeit. Es geht um die Rechtsgültigkeit und die Beweiskraft der elektronischen Signatur. Für bestimmte, eigens im Gesetz geregelte Fälle gibt es die qualifizierte elektronische Signatur (nach eIDAS), welche die Schriftform ersetzt.
  • Close business faster with Adobe Sign & Microsoft Dynamics Recorded: Dec 12 2017 27 mins
    Tony Bambury, Senior Solutions Consultant (Adobe)
    The reality of today’s sales world is that close rates are declining. It’s become even harder to bring home a sale during the most critical and often tricky quote-to-close process. And businesses that use manual document processes heighten the risk of sales falling through. In the last stage of a sale, you need a connected workflow that helps you get from quote to close in hours or days, not weeks.

    Join us to learn how Adobe Sign & Microsoft Dynamics speeds up sales cycles and reduces frustrating delays in the contract approval process, enabling sales teams to close business faster.

    In this webinar, learn how Adobe Sign & Microsoft Dynamics:
    • Accelerates sales success across the entire sales lifecycle, from prospects to renewals.
    • Delivers winning signing experiences, that close deals faster, reduces risks and increases retention.
    • Simplifies approvals and increases visibility into the contract cycle.
    • Mitigates risk – minimizing costly legal & business risks.
    • Can easily integrate and work for your organisation.
  • How To Build A Winning Sales Tech Stack in 2018 Recorded: Dec 5 2017 62 mins
    Nancy Nardin Founder and President of Smart Selling Tools & Jake Reni Inside Sales, Adobe
    Sales Technology is a must-have to compete in today’s competitive business environment, but there are over 500 vendors in this category, and that number keeps growing every year. It is a daunting task to keep up with all the innovation and know where to begin. Luckily, it is as simple as starting with the basics and securing some easy wins that will prove faster time to value.

    Watch this Sales Hacker on-demand webinar, sponsored by Adobe, to learn from the expert in Sales Tech, Nancy Nardin, how to navigate and win with Sales Tech to beat out your competition.

    You will learn:
    •Trends you need to know in Sales Tech
    •The best way to navigate the complex Sales Tech Landscape
    •How to prioritize the right technologies for easy wins
  • Digital Efficiency in the Financial Services Industry Recorded: Nov 9 2017 45 mins
    Rob Cook, Financial Services Account Manager, Adobe and Andrew Warren-Payne, Senior Research Analyst, Econsultancy
    The 2017 Digital Trends in Financial Services and Insurance report released by Econsultancy found that only 9% of financial services and insurance organisations reported being digital-first.

    To keep up with consumer expectations, becoming digital-first is now a key to survival but what does this all mean for the financial services and insurance industry, which has fallen behind other sectors in the area of digital transformation? What can financial services organisations do to keep up with other industries and banking start-ups and live up to their customer experience priorities?

    For financial services companies to overcome the challenges they must commit to a strong digital vision. By placing emphasis on customer experience and embracing technological innovation.

    Outdated paper processes such as applications, loan documents, asset transfer requests and other forms can introduce significant delays, errors and costs into the daily operations of any Financial Services and Insurance company and can provide a poor customer experience. Fortunately, answers do exist and solutions are available that enable organisations to become more efficient and provide a customer experience that is increasingly expected in the market today.

    Join Adobe and Econsultancy to learn more about:
    • The 2017 Digital Trends in the Financial Services industry
    • How to improve customer experience in the Financial Services Industry
    • Digital customer onboarding & enrolment
    • How electronic signatures can transform your user experience
  • Digitalising Enrolment and Onboarding in Highly Regulated Industries Recorded: Oct 10 2017 41 mins
    Mark Greenaway, Digital Media Director, Adobe
    In regulated industries, such as Financial Services, Government and Healthcare, forms and signatures are critical components of enrolment and onboarding interactions. Yet most services still rely on forms and signatures that function poorly on mobile—the very place most consumers spend their time.

    Creating and updating high volumes of forms in a timely manner can also be a huge challenge.

    Join us to learn how Adobe Experience Manager Forms and Adobe Sign can help transform complex forms-based transactions into streamlined and compliant experiences that accelerate business and deliver better customer service.

    In this webinar, learn how to:
    •Provide an end-to-end digital form filling and signing experience across any channel
    •Integrate e-signatures across the document process with Adobe Sign and Adobe Experience Manager integration
  • The Digital Trends Shaping IT: How Roles are Changing in a Transforming World Recorded: Sep 21 2017 42 mins
    Andrew Warren-Payne, Senior Research Analyst, Econsultancy. Simon Plews, Document Solutions Marketing Manager, Adobe.
    IT is now seen as an increasingly strategic function within the business, and pivotal to organisational attempts to embrace digital transformation and customer experience initiatives. But there are many challenges and barriers that can get in the way of the CIO who wishes to drive through change.

    To explore this in more detail, Adobe and Econsultancy surveyed over 500 IT leaders as part of its Digital Trends report series. This study aims to shine a light on the priorities and pain points that these professionals are facing, and the initiatives they are pushing forward to deliver immediate value to the business and long-term innovation.

    This webinar will reveal these key findings and provide actionable tips for IT leaders to implement, with attendees also receiving a complimentary copy of the 2017 Digital Trends in IT report.
  • How to Modernise Enrolment and Onboarding Experiences Recorded: Aug 17 2017 40 mins
    Mark Greenaway, Digital Media Director, Adobe
    In regulated industries, such as Financial Services, Government and Healthcare, forms and signatures are critical components of enrolment and onboarding interactions. Yet most services still rely on forms and signatures that function poorly on mobile—the very place most consumers spend their time. Creating and updating high volumes of forms in a timely manner can also be a huge challenge.

    Join us to learn how Adobe Experience Manager Forms and Adobe Sign can help transform complex forms-based transactions into streamlined and compliant experiences that accelerate business and deliver better customer service.

    In this webinar, learn how to:
    •Provide an end-to-end digital form filling and signing experience across any channel
    •Integrate e-signatures across the document process with Adobe Sign and Adobe Experience Manager integration
  • Sustainability through Innovation: Transforming your Sales Cycle with Adobe Sign Recorded: Jul 27 2017 21 mins
    Michael Marshall - Northern Lead, Adobe Sign Customer Success
    While most business processes are almost entirely digitised, a large number of organisations still rely on paper for the “last foot” of the process: the sign-off. 56% of executives are still tied to ‘wet’ signatures for signing off contracts and order forms*. This continued reliance on paper-based signatures is fraught with risks, including slowing down productivity, hampering compliance and diminishing the customer experience. Adobe Sign could help speed up the sales process by up to by reducing errors and bottlenecks, while also ensuring greater security and mobility.

    Some of our customers have experienced benefits such as better customer experience with Adobe Sign, increasing sales over 20% for one group and reducing customer onboarding time from 22 days to two days for another group, resulting in incremental revenue from new deals and faster revenue generation post-signature

    Join our latest webinar to find out how:

    •Adobe Sign can help your organisation speed up sales cycles
    •Ricoh Capital Europe, implemented a full digital document workflow process which has resulted in an 83% increase in the speed of customer sales orders
    •Adobe Sign can integrate with other sales tools your company may already use

    * *AIIM Industry Watch: Paper-Free Progress, Doug Miles, Association for Information and Image Management; © AIIM 2015. www.aiim.org/research
  • Power your Business with Adobe Sign Recorded: Jun 12 2017 54 mins
    Lisa Croft, Group Manager, Product Marketing, Adobe
    When it comes to future-proofing your business, open standards matter. Adobe Sign supports the first open standard for cloud-based signatures, so you can offer the highest level of compliant signing from any device. And you can use Adobe Sign in your everyday applications to streamline your workflows across your entire organisation.

    With the new-and-improved Adobe Sign experience, you can:

    • Future-proof your business with digital ID signing and the highest levels of compliance
    • Connect people, processes, and tasks with end-to-end digital workflows
    • Turn mobile devices into serious business tools with mobile scanning
  • Digitising HR: Hire and Onboard Faster with Adobe Sign Recorded: Jun 1 2017 42 mins
    Dale Payne, Account Manager, Adobe. Jonathan Schreiber, Snr Product Marketing Manager, Adobe
    Organisations are only as successful as the talent they attract. And finding top employees requires HR to take on a strategic role in business. To meet these demands, you need to go all-digital. From managing services to streamlining processes, a digital HCM will increase productivity, shift corporate culture, and free your team to focus on strategy — not paperwork.

    Join our webinar to learn:

    • How to attract and retain talent with all-digital onboarding
    • How to increase employee productivity with the ability to sign and send documents from any device
    • How Driscoll’s used Adobe Sign for Workday to speed up the hiring and onboarding process, turning candidates into contributors in a matter of hours.
  • The Tool Sales Teams Can't Afford to Neglect: E-signatures Recorded: Feb 21 2017 40 mins
    Andrew Moravick, Research Analyst, Marketing & Sales Effectiveness, Aberdeen Group
    Today's top companies are 61% more likely to use e-signatures over slow, paper based processes and for a good reason. In this webinar, Andrew Moravick from Aberdeen Group explains why sales teams should adopt e-signatures and how to use them as a competitive advantage.

    Watch the webinar to learn:

    •How e-signatures are currently being used in sales
    •How e-signatures can amplify your current sales processes
    •How e-signatures will impact your overall business performance
  • Best Practices for Attracting the Best Talent Recorded: Oct 27 2016 55 mins
    Natalie Kessler, Head of Employment Branding, Adobe
    Attracting, hiring, and keeping top talent is a challenge for every organisation. As they say, "employees are a lunch break away from another career opportunity." In this webinar, find out how you can compete in, and win, the talent game.
    Join Natalie Kessler, Adobe Head of Employment Branding, as she shows you:
    •Best practices for attracting top talent
    •How to promote employee advocacy in your company
    •Technology that can improve the HR process and the candidate experience
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Adobe Document Cloud is everything you need to create all-digital document workflows — quickly, securely, and in the systems you already use. Document Cloud includes Adobe Acrobat DC, Adobe Sign, and powerful mobile apps. And it’s backed by Adobe, the leader in digital documents for more than 20 years.

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