Positively Negotiate Work Drama: How to Stop Complainers & Energy Drainers

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Presented by

Linda Swindling

About this talk

Constant complainers take up resources, time, and mental bandwidth in the workplace. When you change a culture of complainers to one of contributors, you boost morale, increase productivity, and promote effective communication. In short, you get more done with less drama. In this presentation, workplace communication expert Linda Swindling shares her expertise in negotiating tough situations at work and in life. Discover how to positively influence others to accomplish your purpose. Understand the reasons why people are creating drama so that you can diffuse conflicts and address problems productively. Linda uses scenarios, engaging questions, and original research to provide strategies that can be implemented immediately. After attending, participants leave with strategies to: ● Identify and negotiate with specific types of energy drainers and complainers ● Implement the #1 way to stop a ​Whiner ​ ● Maintain control of destructive conversations ● Communicate powerfully with difficult people, including the ​Toxics ● Self-assess to determine when you can be a ​Complainer ​and how to stop it ● Learn concrete phrases to turn constant ​Complainers ​ into productive ​Contributors ​ ● Address disagreements successfully so everyone can get back to work.
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