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Chatbots: Uncovering an AI phenomenon

Chatbots or virtual agents are popping up everywhere. Why? According to Gartner*, virtual agents are expected to account for AI-driven business value of approximately $1T! No wonder organizations in both the commercial (e.g. Erica – Bank of America) and public (e.g. EMMA – U.S. Department of Homeland Security) sectors are rapidly adopting this technology. Most of us have interacted with some kind of a chatbot but what makes it all possible?

Join our webinar to learn about:
• The basics of an AI powered virtual agent
• The enabling technologies
• Anatomy of a real-life virtual agent
• Virtual agent technology evaluation criteria

Recorded Sep 17 2019 41 mins
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Presented by
Dean Clayton, Service Management Automation Product Manager and Joe Leung, AI Product Marketing Manager, Micro Focus
Presentation preview: Chatbots: Uncovering an AI phenomenon

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  • Title: Chatbots: Uncovering an AI phenomenon
  • Live at: Sep 17 2019 3:00 pm
  • Presented by: Dean Clayton, Service Management Automation Product Manager and Joe Leung, AI Product Marketing Manager, Micro Focus
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