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Chatbots: Uncovering an AI phenomenon

Chatbots or virtual agents are popping up everywhere. Why? According to Gartner*, virtual agents are expected to account for AI-driven business value of approximately $1T! No wonder organizations in both the commercial (e.g. Erica – Bank of America) and public (e.g. EMMA – U.S. Department of Homeland Security) sectors are rapidly adopting this technology. Most of us have interacted with some kind of a chatbot but what makes it all possible?

Join our webinar to learn about:
• The basics of an AI powered virtual agent
• The enabling technologies
• Anatomy of a real-life virtual agent
• Virtual agent technology evaluation criteria

*https://www.gartner.com/en/newsroom/press-releases/2018-04-25-gartner-says-global-artificial-intelligence-business-value-to-reach-1-point-2-trillion-in-2018
Recorded Sep 17 2019 41 mins
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Presented by
Dean Clayton, Service Management Automation Product Manager and Joe Leung, AI Product Marketing Manager, Micro Focus
Presentation preview: Chatbots: Uncovering an AI phenomenon

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    • The basics of an AI powered virtual agent
    • The enabling technologies
    • Anatomy of a real-life virtual agent
    • Virtual agent technology evaluation criteria

    *https://www.gartner.com/en/newsroom/press-releases/2018-04-25-gartner-says-global-artificial-intelligence-business-value-to-reach-1-point-2-trillion-in-2018
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    1 - https://www.gartner.com/en/newsroom/press-releases/2018-04-25-gartner-says-global-artificial-intelligence-business-value-to-reach-1-point-2-trillion-in-2018
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Protect enterprises from risk, and harness value from information
Join this channel to gain key insights and best practices that can help your organization access and understand enterprise information; organize, control and protect data; and steps to intelligently manage your data and take action. Industry and product leaders will explore new approaches to intelligent data backup and recovery. Learn about new regulations that impact your organization’s ability to protect and preserve your data, as well as technologies available that enable you to address regulatory, legal and internal cost saving requirements. Learn more by visiting https://www.microfocus.com/en-us/solutions/information-governance

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  • Title: Chatbots: Uncovering an AI phenomenon
  • Live at: Sep 17 2019 3:00 pm
  • Presented by: Dean Clayton, Service Management Automation Product Manager and Joe Leung, AI Product Marketing Manager, Micro Focus
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