7 Ways To Ensure Training Results Translate to Business Performance

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Presented by

Christoph Goldenstern VP of Innovation & Service Excellence,Jason O'Neill Head of NA Operations

About this talk

The pressure has never been greater for Learning & Development to demonstrate that training is an investment rather than a cost center. In our “new normal” where large portions of the workforce are working from home, the question is: how do we make training stick? Organizations need to use a framework that connects training to knowledge and ultimately behavior change if they want to see real results. In this webinar, we will introduce a framework to identify the core levers that drive the adoption of new skills and show how to translate them into business results. In this webinar you will learn: •How to use a framework for translating training into results •Key considerations in driving adoption •How to practice skills in a safe-to-fail environment •The relevance and importance of coaching and feedback •The importance of embedding new skills into existing processes
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