8D-Problem Solving – VDA recommends Kepner-Tregoe IS and IS NOT

Presented by

Burkhardt Prigge

About this talk

In its Standard “8D – Problem Solving in 8 Disciplines”, the German Car Makers Association (VDA) specifies the best practice for solving complex problems. Especially in the case of complaints, it is important to follow the 8D process stages and document the findings accordingly. In this talk, Burkhardt Prigge, Consultant & Market Leader Germany at Kepner-Tregoe, explains how the KT processes, especially problem analysis, can help you to determine the cause of a problem as part of your 8D analyses. What can you expect in this webinar? • Insights into how the Kepner-Tregoe processes help with your 8D analyses • Understand the role of IS / IS NOT in problem solving • Kepner-Tregoe problem analysis as a central tool in D4 – Root cause analysis • The VDA recommends Kepner-Tregoe IS / IS-NOT for 8D Problem Solving

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Software and templates don’t solve problems. People solve problems. What kind of people? People who are curious, ask great questions, make decisions based on facts, and are empowered to lead. They remain focused under pressure and act confidently to do what needs to be done. Where can you find these problem solving leaders? They work for our clients and here at Kepner-Tregoe. For over 60 years, Kepner-Tregoe has empowered thousands of companies to solve millions of problems. If we can save millions for a manufacturer, restore IT service for a stock exchange, and help Apollo 13 get back from space, we can help your business achieve success. We empower you to solve problems. Kepner-Tregoe provides a unique combination of training and consulting services designed specifically to get to the root cause of problems and permanently address your organizational challenges. Our systematic, data driven approach to problem solving will deliver measurable results to any company looking to improve quality and effectiveness while reducing overall costs.