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Achieving superior patient experience in digital health services

During the webcast, we will analyse:
•What are the steps to be taken to effectively use design thinking in mobile health services
•What are the challenges you may face in a user-centered design process
•How this approach can be more generalised to other service design to deliver better patient experience
Recorded Mar 21 2018 31 mins
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Presented by
Claudio Saccavini, Chief Information Officer Arsenàl.It Consortium, Silvia Piai, EMEA Senior Research Manager, IDC
Presentation preview: Achieving superior patient experience in digital health services
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International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,100 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading media, data and marketing services company. To learn more about IDC, please visit www.idc.com.

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  • Title: Achieving superior patient experience in digital health services
  • Live at: Mar 21 2018 2:00 pm
  • Presented by: Claudio Saccavini, Chief Information Officer Arsenàl.It Consortium, Silvia Piai, EMEA Senior Research Manager, IDC
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